Edgar Montano Jr
Lynwood,CA
Summary
I am a highly motivated individual who can handle a heavy workload, works well with others and can provide helpful customer service. At my current job I am asked to help a wide variety of customers and do my absolute best to provide the best customer service. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
Languages
1
1
Certification
11
11
years of professional experience
Work History
USPS 204 B
USPS
Long Beach, CA
12.2021 - Current
- Deliver mail in a safe, timely matter.
- Able to handle an intense workload with parcels and mail.
- As a 204B you are asked to supervise from time to time.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
Assets protection specialist
Target
Commerce, California
12.2015 - 12.2021
- Monitored surveillance systems to detect theft and suspicious behavior.
- Trained team members on loss prevention techniques and best practices.
- Collaborated with store management to address security concerns effectively.
- Implemented loss prevention strategies to minimize shrinkage in the store.
- Assisted law enforcement during investigations of theft-related incidents.
Education
Bell High School
Bell, CASkills
- customer service
- process optimization
- Able to multitask under high pressure situations
- team training
- security collaboration
- problem solving
- effective communication
- attention to detail
- workload management
- Time management
- First Aid/CPR
Languages
English
Professional
Spanish
Limited
Certification
- CPR
Affiliations
- I enjoy hiking
- Family time
- Movies
- Reading
References
References available upon request.
Timeline
USPS 204 B
USPS
12.2021 - Current
Assets protection specialist
Target
12.2015 - 12.2021
Bell High School