Edgar Monterrozo
Los Angeles,CA
Summary
Experience in customer services and housekeeping with 15 years plus and still growing as a strong team leader that developes others. Comfortable to even work outside of the work environment to maintain and reach goals that are necessary Day in and out and the skills to motivaed expectations.
Overview
22
22
years of professional experience
Work History
EVS Supervisor Hollywood Presbyterian Med Center
Sodexo Healthcare
City Of Los Angeles, CA
09.2020 - 12.2023
- Worked and maintained a productive relationship with employees .
- Reported to upper management and solved issues on a daily routine.
- Monitored inventory levels of supplies used by EVS personnel and ordered additional items when necessary.
- managed and trained employees housekeeping to ensure that 7 steps of cleaning applied
- planned employee schedules sick days holidays
- project management , scrubbing stripping and burnishing
Evs Lead Hollywood Presbyterian Med Center
Sodexo Healthcare
Los Angeles, CA
08.2018 - 12.2020
- Developed and implemented EVS policies, procedures and quality standards.
- Provided leadership to a team of 15+ EVS staff members, ensuring that all tasks were completed on time
- Conducted regular performance reviews for EVS staff and provided guidance when needed.
- supervised teletracking overtime and meal breaks
- responsible for closing work orders reporting damages to facility.
Shop Attendant
Harding and Wilson golf course
Los Angeles, CA
06.2002 - 05.2017
- Assisted customers with product selection and provided information on product availability and pricing.
- Greeted customers, answered queries, and processed payments for purchases.
- Organized merchandise displays to attract customers and promote sales.
- Helped maintain store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Operated cash register to process customer transactions accurately and efficiently.
- Inspected returned items for damages and restocked them in appropriate areas.
- Maintained accurate records of daily sales transactions using cash registers or point-of-sale systems.
- Monitored stock levels to inform management about low inventory items needing replenishment.
- Restocked shop items and organized shelves.
Education
High School Diploma -
John Marshall High School
Los Angeles, CA06-2002
Skills
- Scheduling Coordination and inventory management
- Workplace Safety
- Cleaning practices
- Staff Scheduling
- Fluent Spanish Language, english Portuguese
Timeline
EVS Supervisor Hollywood Presbyterian Med Center
Sodexo Healthcare
09.2020 - 12.2023
Evs Lead Hollywood Presbyterian Med Center
Sodexo Healthcare
08.2018 - 12.2020
Shop Attendant
Harding and Wilson golf course
06.2002 - 05.2017
High School Diploma -
John Marshall High School