Tamara Rice
Van Wert
Summary
Dynamic Patient Access Representative with a proven track record at Mendota Health, excelling in insurance verification and appointment scheduling. Adept at maintaining HIPAA compliance while delivering exceptional customer service. Strong multitasking abilities and a commitment to quality care ensure seamless patient experiences and effective collaboration with healthcare teams.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Mendota Health
06.2025 - Current
- Verified patient insurance information and eligibility for seamless appointment scheduling
- Maintained compliance with HIPAA regulations while handling sensitive patient information
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients needs.
Medical Billing Specialist
Hometown Family Practice
08.2024 - 04.2025
- Processed insurance claims accurately to ensure timely reimbursements.
- Reviewed patient invoices for accuracy and completeness before submission.
- Utilized billing software to manage accounts receivable and track payments.
- Communicated with insurance companies to resolve claim discrepancies effectively.
Non Certified Medical Coder
Community Health Professionals
10.2022 - 08.2024
- Analyzed medical records for accurate coding and compliance with industry regulations.
- Utilized ICD-10, CPT, and HCPCS coding systems to ensure precise billing processes.
- Collaborated with healthcare professionals to resolve discrepancies in patient documentation.
- Conducted regular audits of coded data to maintain accuracy and improve quality standards.
Education
High School Diploma -
Lincolnview Local Schools
Van Wert, OHNo Degree - Diversified Health Occupations
Vantage Career Center
Van Wert, OHSkills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Multitasking and organization
- Appointment scheduling
- Phone and email etiquette
- Healthcare systems navigation
- EMR
- Team collaboration
- Relationship building
- Friendly and outgoing
Timeline
Patient Access Representative
Mendota Health
06.2025 - Current
Medical Billing Specialist
Hometown Family Practice
08.2024 - 04.2025
Non Certified Medical Coder
Community Health Professionals
10.2022 - 08.2024
High School Diploma -
Lincolnview Local Schools
No Degree - Diversified Health Occupations
Vantage Career Center