Edgar Rosario
Kissimmee,FL
Summary
Dynamic kitchen leader with extensive experience at Pa Los Chinos, excelling in team collaboration and quality control. Proven track record of enhancing customer satisfaction and productivity through effective communication and efficient workflows. Skilled in wok cooking and sanitation practices, fostering a positive work environment that drives success.
Overview
6
6
years of professional experience
Work History
Lead Wok Cook
Pa Los Chinos
Kissimmee, FL
10.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Kitchen Manager
Broadway Pizza Bar
Kissimmee, FL
07.2022 - 09.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Kitchen Lead/Opener
Keke Breakfast
06.2021 - 07.2022
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
- Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
- Performed regular equipment inspections to proactively address maintenance needs before impacting daily operations.
Grill Lead/ Closer
Chillies
11.2018 - 03.2020
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
- Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
- Managed competing priorities under tight deadlines while maintaining accuracy in document preparation for smooth transaction completion.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
Education
High School -
Greenland American Scool
Dominican Republic 2010
Skills
- Effective communication
- Order taking
- Cleanliness and sanitation
- Kitchen equipment usage
- Knife skills
- Cooking techniques
- Wok usage
- Quality control
- Sanitation practices
- Food rotation
- Kitchen safety
- Ingredient preparation
- Wok seasoning
- Team collaboration
- Decision-making
- Food storage
- Stock management
- Food portioning
- Food seasoning
- Wok cooking
Languages
Sp
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Wok Cook
Pa Los Chinos
10.2024 - Current
Kitchen Manager
Broadway Pizza Bar
07.2022 - 09.2024
Kitchen Lead/Opener
Keke Breakfast
06.2021 - 07.2022
Grill Lead/ Closer
Chillies
11.2018 - 03.2020
High School -
Greenland American Scool