Edgar Daniel Gonzalez Lopez
Bryan,TX
Summary
Aspiring Project Manager with soon to be graduated with an Construction Management degree seeking employment and ready to use my multi-talented managing skills to develop quality projects with the ability to process efficiency and solve complex challenges, operating significant workflows and enhancing risks, reaching milestones and being the best leader with great attention and detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Service Manager
HEB Grocery Store
Bryan, TX
01.2025 - Current
- Provided ongoing communication with store staff and management regarding daily events and concerns that transpire.
- Listened and show sensitivity to partners' concerns, and handle issues in a professional manner.
- Evaluated technician performance through regular one-on-one meetings, reviews, and surveys.
- Monitored and managed potential shrink.
- Ensured Standard Operating Procedure compliance in the service department.
- Reviewed and approve financial transactions at the cash register and Business Center
- Handled customer complaints and resolved issues promptly to maintain positive relationships.
Cashier
HEB Grocery Store
Bryan, TX
04.2023 - 01.2025
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed customer payments quickly and returned exact change and receipts.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
James Earl Rudder High School
Bryan, TX05-2023
Skills
- Service planning
- Team building expertise
- Sales support
- Staff training and development
- Operation Monitoring
- Database administration
- Schedule coordination
- Multiple priorities management
- Coaching and mentorship
Languages
Spanish
Native/ Bilingual
Certification
- OSHA 10 Certification
- OSHA 30 Certification
Timeline
Assistant Service Manager
HEB Grocery Store
01.2025 - Current
Cashier
HEB Grocery Store
04.2023 - 01.2025
High School Diploma -
James Earl Rudder High School
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