Edgardo Gonzalez
SAN ANTONIO,TX
Summary
Proven leader and skilled driver, adept in time management and problem-solving, enhanced DHL Supply Chain's team productivity through effective coaching and conflict resolution. Achieved commendable safe driving records at Werner Enterprises, demonstrating reliability and a commitment to customer satisfaction. Expert in navigating both city and non-city routes, ensuring punctual and efficient delivery services.
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Driver
Werner Enterprises
01.2020 - 11.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Team Leader
DHL Supply Chain
12.2015 - 01.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Night Shift Supervisor
Simply Fresco
02.2010 - 02.2015
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
- Managed communication between associates and management, addressing key issues and needs.
Education
Associate of Science - Psychology
St Phillips
San Antonio, TX03-2003
GED -
Burbank High School
San Antonio, TX03-1999
Skills
- Time management
- Valid Driver's license
- Customer service
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
Certification
- Refrigerated Cargo Transport Certificate – International Institute of Refrigeration.
Languages
Spanish
Full Professional
Timeline
Driver
Werner Enterprises
01.2020 - 11.2024
Team Leader
DHL Supply Chain
12.2015 - 01.2020
Night Shift Supervisor
Simply Fresco
02.2010 - 02.2015
- Refrigerated Cargo Transport Certificate – International Institute of Refrigeration.
Associate of Science - Psychology
St Phillips
GED -
Burbank High School
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