EDGARDO L. ACOSTA
Hackensack
Summary
Strategic Business Development Specialist known for high productivity and efficient task completion. Possess key skills in market analysis, client relationship management, and strategic planning. Excel in communication, problem-solving, and teamwork, ensuring successful project outcomes and business growth.
Overview
7
7
years of professional experience
Work History
Business Development Specialist
MHK Consultants
09.2025 - Current
- Identify and pursue new business opportunities through targeted outreach, cold calling, and strategic prospecting to build and expand the client pipeline.
- Conduct discovery calls and qualification conversations with prospective clients to assess needs, present solutions, and advance opportunities through the sales funnel.
- Develop and maintain strong client relationships, serving as a trusted advisor throughout the engagement lifecycle to ensure satisfaction and long-term retention.
- Collaborate with internal stakeholders to tailor proposals and presentations that align with client objectives and organizational goals.
- Track all activity, leads, and client interactions within CRM systems to maintain pipeline accuracy and support data-driven forecasting.
- Monitor market trends and competitor activity to identify new growth areas and refine outreach strategies.
Sales Support Coordinator
HWY Partners
Paramus
01.2024 - 01.2025
- Spearheaded sales and marketing analyses to support new product introductions, achieving a 12% increase in client adoption rates for new SKUs within three quarters.
- Partnered with business development teams to produce data-backed sales presentations and business reviews for C-level customer meetings, directly influencing purchasing decisions.
- Managed sales forecasting and planning across multiple product categories, reducing forecasting variances by 15% year-over-year through improved data accuracy and process discipline.
- Coordinated deduction workflows and customer portals, ensuring seamless communication across logistics, finance, and sales teams for timely order resolution.
Inside Sales Support Specialist
Samsung Electronics
Ridgefield Park
01.2021 - 01.2023
- Supported strategic sales initiatives that contributed to 18% year-over-year regional revenue growth by driving effective partner engagement and proactive internal coordination.
- Collaborated with regional sales managers to qualify and track multimillion-dollar business opportunities using Salesforce CRM/PRM tools, improving opportunity closure rates by 22% over two years.
- Served as a strategic liaison between sales leadership and channel partners, facilitating marketing plan execution and pipeline optimization across multiple product categories.
- Administered Special Pricing Agreements (SPAs) for 100+ SKUs, improving pricing compliance and accuracy while streamlining margin forecasting.
- Delivered competitive market intelligence and performance dashboards to senior management, providing actionable insights that drove territory realignment and improved results.
- Supported change management initiatives during tool and process transitions, ensuring rapid team adoption and minimal operational disruption.
Account Relationship Manager
Financial Recovery Strategies
South Hackensack
01.2019 - 01.2021
- Managed and nurtured a portfolio of client relationships throughout the financial recovery process, serving as the primary point of contact for inquiries, status updates, and strategic guidance.
- Coordinated end-to-end claim documentation for class action settlements, ensuring accuracy, compliance, and timely submission across all client accounts.
- Analyzed client eligibility data to identify recovery opportunities, maximize financial returns, and proactively communicate expected timelines and milestones.
- Collaborated with internal departments and legal counsel to resolve claim discrepancies and ensure seamless fulfillment.
Education
Bergen Community College
High School Diploma -
Hackensack High School
Skills
- Inside Sales & Lead Qualification
- CRM Management (Salesforce, Tableau)
- High-Volume Outbound Calling
- Client Onboarding & Relationship Management
- Sales Pipeline Tracking & Forecasting
- Product Presentations & Demos
- Market & Competitive Analysis
- Cross-Functional Team Collaboration
- Performance Metrics & KPI Reporting
- Issue Escalation & Resolution
- Strategic Business Development
- Team collaboration
- Attention to detail
- Financial analysis
- Customer engagement
- Business analysis
- B2B background
- Market analysis
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Timeline
Business Development Specialist
MHK Consultants
09.2025 - Current
Sales Support Coordinator
HWY Partners
01.2024 - 01.2025
Inside Sales Support Specialist
Samsung Electronics
01.2021 - 01.2023
Account Relationship Manager
Financial Recovery Strategies
01.2019 - 01.2021
Bergen Community College
High School Diploma -
Hackensack High School