Edgardo Rodriguez
Miami,FL
Summary
Hardworking and highly motivated professional with a combined knowledge and skills set to enhance business performance. Operates effectively in both individual and team capacities, leveraging a seasoned work ethic to adapt quickly to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
Work History
Fit Specialist
Peterson's Harley Davidson of Miami
07.2024 - 10.2024
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Representative/Warehouse Manager
Ahorro Muebles
08.2022 - 04.2024
- Skilled at communicating with prospective customers, handling complaints and meeting sales quotas
- Strong teamwork abilities and problem-solving skills
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
- Completes deliveries by driving truck or van to and from vendors
- Increased customer retention by 20% through customer testimonials, social media sharing and word of mouth
- Increased direct sales volume by 10% per year through mobile marketing and sales support
- Established personal connections with customers, exceeding customer service expectations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Motor Transport Operator
U.S. Marine Corps
06.2019 - 08.2022
- Coordinated with 15-20 other Marines to ensure the safety and cleanliness of more than four types of militarized vehicles
- Led multiple convoys of over 10 military vehicles from base to base in Okinawa, Japan
- Drove over 2,000 miles every 6 months
- Counted and organized more than 450 M16/M4 rifles
- Managed end of day inventory counts and reported them properly and efficiently to my superiors
- Supervised four other Marines, coordinating with them to ensure the daily tasks at hand were accomplished.
Salesman/Customer Service
Self Employed
10.2021 - 07.2022
- Performed basic administrative tasks such as filing paperwork, updating records, as required
- Provided excellent customer service by demonstrating product knowledge, addressing customer inquiries
- Demonstrated an understanding of motorcycle parts and accessories for a variety of models and brands
- Analyzed market conditions to identify opportunities for increased motorcycle sales volume.
Auxiliary Operator
Covanta Energy
12.2021 - 04.2022
- Ensured that over 10 conveyors were properly cleaned and maintained for the next crew
- Worked in multiple ash bunkers and machinery in order to keep all the conveyors running which ensured no delays throughout the whole work schedule
- Learned how to operate a bobcat in order to clean out the ash bunkers in a more smooth and efficient way
- Participated actively in training sessions designed to improve knowledge base regarding manufacturing processes
- Collaborated with team members to develop efficient methods for completing projects in a timely manner
- Demonstrated the ability to quickly learn new processes and procedures while following safety protocols.
Chef/cook
Pura Vida
07.2018 - 05.2019
- Specialized in preparing a diverse array of cuisines
- Prepared raw food materials to cook over 25 different items to feed over 1,000 customers daily
- Served lunch and dinner to over 100 customers daily
- Memorized 30+ dishes including specials while giving our guests the best recommendations
- Always ensured restaurant cleanliness and restocked for the upcoming shift
- Maintained high levels of cleanliness and organization within the kitchen environment
- Performed prep work such as chopping vegetables or marinating meats prior to service hours.
Car Wash/Lawn Mowing
Self Employed
04.2016 - 05.2019
- Specialized in vehicular sanitation and improved automotive aesthetic while providing a safe driving experience by optimizing visual perception for motor operation
- Managed an independent business that specializes in lawn maintenance and created a more enriching environment for customers
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Managed and coordinated multiple projects while ensuring timely completion.
Education
High School Diploma -
Eugenio Guerra Cruz
Salinas, PR06.2018
Skills
- Sales Training
- Excellent customer service
- Negotiation
- Exceptional communication
- Upselling strategies
- Management Experience
- Military Experience
- Bilingual
- Effective relationship building
- Problem-solving abilities
- Leadership
- Computer Proficiency
Timeline
Fit Specialist
Peterson's Harley Davidson of Miami
07.2024 - 10.2024
Sales Representative/Warehouse Manager
Ahorro Muebles
08.2022 - 04.2024
Auxiliary Operator
Covanta Energy
12.2021 - 04.2022
Salesman/Customer Service
Self Employed
10.2021 - 07.2022
Motor Transport Operator
U.S. Marine Corps
06.2019 - 08.2022
Chef/cook
Pura Vida
07.2018 - 05.2019
Car Wash/Lawn Mowing
Self Employed
04.2016 - 05.2019
High School Diploma -
Eugenio Guerra Cruz
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