Summary
Overview
Work History
Education
Skills
Timeline
Generic

EDGARDO VIGIL GARCIA

WOODBRIDGE,VA

Summary

Highly organized and hard-working individual eager to learn and gain practical experience in the workforce. Seeking a challenging position where I can demonstrate my personal skills and enhance the operational efficiency of an organization. Driven by a commitment to excellence in everything I undertake, striving in work and my education is an integral part of fulfilling my personal potential. Looking for opportunities that allow me to maximize my talents and capabilities. Ready to bring a high level of commitment and dedication in a fast-paced working environment that values its clients and team members. Demonstrates capability in handling operational tasks, ensuring adherence to company policies, and fostering a collaborative team environment. Eager to leverage customer service experience and leadership abilities to contribute to the success and growth of a business by inspiring and guiding a dynamic team. A strong leader who works well under pressure, and exudes positivity. Known for exceptional problem-solving abilities, a strong work ethic, and a commitment to delivering quality service. Passionate about driving team performance and contributing to the overall success and growth of a company. Dedicated to identifying customer needs and delivering effective solutions to all problems.

Overview

2
2
years of professional experience

Work History

Store Associate

Pizza Bolis
02.2024 - 07.2024
  • Maintained safe and secure store environment by adhering to all safety protocols and procedures
  • Operated point-of-sale systems, accurately ringing up customers and processing payments
  • Developed customer relationships and provided excellent customer service, resulting in 90% increase in customer satisfaction.

Delivery Driver

Pizza Bolis
02.2024 - 07.2024
  • Developed and implemented plans for efficient routes to minimize delivery time and fuel costs
  • Maintained professional attitude and demeanor when interacting with customers
  • Successfully navigated unfamiliar roads to deliver orders on time.

Customer Service Representative

Domino's Pizza
06.2024 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Culinary Experience

Potomac Senior High School
08.2022 - 05.2024
  • Gained the understanding of plan, select, store, purchase, prepare and serve food products with the study of basic nutrition, sanitation, and food safety
  • Taught advanced culinary skills by highly experienced Chef Evans and Chef Iles at Potomac Senior High School
  • Learned the managerial, production, and service skills used in food establishments and related food industry occupations such as chef/cook, baker/pastry chef, and hospitality worker.

Education

Advanced Studies High School Diploma -

Potomac Senior High School
Dumfries, VA
05.2024

Skills

  • Team Leadership
  • Critical Thinking and Problem Solving
  • Effective Time Management
  • Ability to Multitask
  • Customer Service
  • Communication Skills
  • Cooking skills
  • Sanitation and safety
  • Foodservice experience
  • Store Cleanliness Maintenance
  • Ability to Work Under Pressure
  • Hard Working
  • Attention to detail
  • Teamwork and collaboration
  • Flexible Schedule Adaptability
  • Bilingual (English and Spanish)

Timeline

Customer Service Representative

Domino's Pizza
06.2024 - Current

Store Associate

Pizza Bolis
02.2024 - 07.2024

Delivery Driver

Pizza Bolis
02.2024 - 07.2024

Culinary Experience

Potomac Senior High School
08.2022 - 05.2024

Advanced Studies High School Diploma -

Potomac Senior High School
EDGARDO VIGIL GARCIA