Edgardo Vigil Garcia
Woodbridge,VA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Domino's Pizza
05.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Customer Service Representative
Domino's Pizza
01.2024 - 04.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Advanced Studies High School Diploma -
Potomac Senior High School
Dumfries05-2024
Skills
- Customer service
- Money handling
- Time management
- Problem-solving
- Adaptability and flexibility
- Verbal and written communication
- Inventory management
- Fluently bilingual (English and Spanish)
Timeline
Assistant Manager
Domino's Pizza
05.2024 - Current
Customer Service Representative
Domino's Pizza
01.2024 - 04.2024
Advanced Studies High School Diploma -
Potomac Senior High School
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