Nathalie Arbelo
Port Richey
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Experienced with managing patient referrals and coordinating communication between healthcare providers. Uses organizational skills to streamline referral processes and enhance patient care. Strong understanding of healthcare systems and adept at multitasking in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Referral Coordinator, LPN
MaxHealth
Holiday, FL
12.2022 - Current
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cared for wounds, provided treatments and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Managed appointment calendar for scans, lab tests and evaluations.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
- Monitored and tracked patient vitals in software to keep team informed of changing conditions.
- Comforted and counseled patients and families throughout care process.
- Performed routine evaluations of each patient's status, needs and preferences.
- Coordinated patient referrals to specialists, ensuring timely access to care and improved patient satisfaction.
- Collaborated with healthcare providers to streamline referral processes, enhancing communication and workflow efficiency.
- Developed process improvements that increased accuracy in referral documentation and reduced errors in patient information.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
LPN
Bravera Hospital
Spring Hill, FL
10.2022 - 12.2022
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cared for wounds, provided treatments and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Performed functional assessments for admission and discharge.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with admissions, appointments, transfers and discharges.
- Collaborated with supervisor to assess patient needs, plan and modify care and implement interventions.
Medical Assistant
Florida Family Primary Care Center
Hudson, FL
04.2017 - 10.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Ordered and prepared reagents and supplies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared and administered medications to alleviate patient symptoms.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
Associate of Applied Science - Science Education
ICPR Junior College
San Juan 12-2009
Associate of Science - Science
Northbridge University
San Juan06-2027
Skills
- Patient Management
- Patient Care
- HIPAA Compliance
- Laboratory Testing
- Referral
- Documenting intake
- EMR / EHR
- Inpatient care
- Patient Assessments
- Pre-authorizations
- Insurance verification
Certification
CPR
LANGUAGES
Spanish - Native or Bilingual
English - Full Professional
Timeline
Referral Coordinator, LPN
MaxHealth
12.2022 - Current
LPN
Bravera Hospital
10.2022 - 12.2022
Medical Assistant
Florida Family Primary Care Center
04.2017 - 10.2021
Associate of Applied Science - Science Education
ICPR Junior College
Associate of Science - Science
Northbridge University