Edgestone King Rivea
North Bergen
Summary
Sales professional with expertise in building customer relationships that drive revenue growth. Skilled in defining value propositions and product mixes tailored to market segments in dynamic environments. Proven track record of exceeding sales targets and managing integrated sales processes, including lead generation and contract negotiation. Bilingual in English and Filipino, with strong communication skills and a background in property management focused on tenant satisfaction and occupancy optimization.
Overview
11
11
years of professional experience
Work History
Property Manager
SOLO
North Bergen
01.2021 - Current
- Managed daily operations of Class A residential properties, ensuring high standards of luxury, cleanliness, and resident satisfaction
- Coordinated leasing activities, including tours, applications, and move-in/move-out processes for high-end units
- Maintained strong relationships with residents by promptly addressing concerns, service requests, and lease-related inquiries
- Oversaw property appearance and curb appeal to meet Class A quality standards
- Worked closely with maintenance teams and vendors to ensure timely completion of repairs and preventative maintenance
- Enforced lease agreements, community policies, and safety procedures consistently and professionally
- Assisted with rent collection, documentation, and accurate record-keeping
- Supported occupancy goals by delivering exceptional customer service and resident retention efforts
Assistant Property Manager
Exchange
Alexandria
03.2019 - 01.2021
- Prepare apartment leases and lease renewal documents.
- Conduct site inspections of grounds, common areas and apartments.
- Assist Relocation Coordinator, residents, and other staff with relocation of residents during property renovation.
- Initiate background checks and application verifications for potential residents
- Assist with apartment turnover procedures, rent collection, and collecting delinquent rents, preparation and delivery of all correspondence to residents (rent changes, terminations), inventory of all equipment and supplies, issuing purchase orders, and maintaining vendor files.
- Maintain positive and professional relationships with residents
- Prepare verification forms, Section 8 vouchers and adjustments, payment authorization forms
- Train or guide the work of other team members on occasion
- (Equity)
Assistant Property Manager
The Jefferson
Falls Church
02.2017 - 03.2019
- Reduced delinquency incidents by 50% through persistent collection of overdue payments.
- Resolved disputes related to payment demands, evictions, and deposit requests.
- Assisted property manager with all on-site operations to enhance efficiency.
- Enforced local code compliance and state regulatory requirements, including LIHTC and HUD standards.
- Maintained accurate resident records for rent collections and financial transactions.
- Generated YARDI reports such as rent rolls and accounts receivable as requested.
- Uploaded and downloaded files from Files Anywhere and the Client SharePoint Site.
Leasing Professional
South Alex
Alexandria
01.2015 - 02.2017
- Conducted apartment tours for potential tenants.
- Established and implanted leasing goals, and entered information through Yardi/Realpage systems.
- Reviewed, completed applications, and assessed household information against file history.
- Managed overall tenant relations, including promoting overall tenant satisfaction.
- Maintained in-depth knowledge of competition through consistent evaluation of market trends.
- Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers
- (Jag Properties)
Education
Bachelor of Science - Business and Hospitality Management
University of Cebu
Philippines01.2013
Skills
- Leadership and inclusion
- C-level relationships
- Executive presence
- Client relationship management
- Strategic vision and planning
- Team motivation and training
- Marketing strategies and analysis
- Communication skills
- Yardi and OneSite proficiency
- Funnel and Entrata expertise
- EMSI knowledge
- Microsoft Office applications
- Bilingual communication (Tagalog, basic Spanish, Bisaya)
References
References available upon request.
Timeline
Property Manager
SOLO
01.2021 - Current
Assistant Property Manager
Exchange
03.2019 - 01.2021
Assistant Property Manager
The Jefferson
02.2017 - 03.2019
Leasing Professional
South Alex
01.2015 - 02.2017
Bachelor of Science - Business and Hospitality Management
University of Cebu