EDIANETT RODRIGUEZ
STOCKTON,US
Summary
Medical Assistant with a focus on patient flow management and office efficiency, leveraging expertise in authorizations and procedure scheduling to enhance patient care. Excels in maintaining organized, up-to-date patient records and optimizing workflow, ensuring a seamless healthcare experience. Committed to supporting a dynamic medical team with strong multitasking abilities and advanced communication skills in both English and Spanish.
Overview
15
15
years of professional experience
Work History
REFERRALS COORDINATOR
Adventist Health Lodi Memorial
07.2025 - Current
- Coordinates patient referrals, ensuring timely appointments and seamless communication.
- Facilitates over 200 monthly referrals with a 98% accuracy rate, enhancing patient satisfaction.
- Utilizes electronic health records to streamline referral processes and reduce administrative time.
- Collaborates with healthcare teams to resolve referral issues, improving efficiency and patient care.
- Achieved a 15% reduction in referral processing time, optimizing healthcare delivery.
- Monitored referral trends using data insights, enabling targeted improvements and informed decision-making for resource allocation.
- Developed training materials for staff on referral protocols, resulting in improved adherence and a more consistent patient experience.
AUTHORIZATIONS COORDINATOR
Valley MRI & Radiology Inc
03.2024 - 07.2025
- Served as a liaison between patients, providers, and insurance companies, facilitating clear communication channels for optimal outcomes.
- Streamlined authorization processes by implementing efficient workflow management strategies.
- Maintained accurate records of all authorization requests, ensuring timely follow-up and resolution.
PRACTICE MANAGER
Heart Rhythm Of San Joaquin
08.2017 - 03.2024
- Supervised a team with 5 office personnel.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed close working relationships with front office and back office staff.
- Trained staff on EHR usage, leading to improved data accuracy, streamlined documentation, and enhanced patient care coordination.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
- Managed billing and coding processes, overseeing accurate and timely submission of insurance claims.
- Ordered all office supplies and kept check on inventory levels.
- Utilized fluency in English and Spanish to effectively communicate with patients, providing clear instructions and addressing inquiries.
- Translated documents, forms, and medical information to ensure accurate and culturally sensitive communication.
- Helped with patients when understaffed with Vitals and EKG's.
MEDICAL ASSISTANT
Robert Gray MD (ENT)
01.2016 - 08.2017
- Assisted ENT physicians in patient examinations, procedures, and minor surgeries.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained accurate and up-to-date patient records, documenting vital signs, medical histories, and treatment plans.
- Translated medical instructions and educational materials for non-English-speaking patients, enhancing their understanding of prescribed treatments and post-operative care.
- Greeted and assisted patients at the front desk, scheduling appointments and verifying insurance information.
- Answered phone calls in a professional and courteous manner, providing information and addressing inquiries in both English and Spanish.
- Verified patient insurance coverage and collected required co-payments.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Worked effectively in fast-paced environments.
MEDICAL ASSISTANT
Syed Alam MD Pulmonology/Internal Medicine
10.2011 - 01.2016
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Measured patient pulse oximetry.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
ASSOCIATE OF SCIENCE - MEDICAL ASSISTING
Santa Barbara Business College
Bakersfield, CASkills
- Patient Flow Management, Medical Assistant (Expert), Spanish (Expert), Electronic Medical Records (Experienced), Patient Management (Experienced), Office Management (Experienced), Multitasking, Organization, Appointment Coordination, Insurance Verification, Authorizations, Procedure scheduling, Updating charts
LANGUAGES
Spanish (Highly proficient).
Timeline
REFERRALS COORDINATOR
Adventist Health Lodi Memorial
07.2025 - Current
AUTHORIZATIONS COORDINATOR
Valley MRI & Radiology Inc
03.2024 - 07.2025
PRACTICE MANAGER
Heart Rhythm Of San Joaquin
08.2017 - 03.2024
MEDICAL ASSISTANT
Robert Gray MD (ENT)
01.2016 - 08.2017
MEDICAL ASSISTANT
Syed Alam MD Pulmonology/Internal Medicine
10.2011 - 01.2016
ASSOCIATE OF SCIENCE - MEDICAL ASSISTING
Santa Barbara Business College