Surgical Scheduler
TidalHealth
Salisbury, MD
01.2026 - Current
- Scheduled surgical procedures using advanced scheduling software to optimize resource allocation.
- Managed patient inquiries regarding surgery schedules, enhancing overall patient experience.
- Provided exceptional customer service when addressing patient inquiries or concerns regarding their scheduled surgeries.
- Reached out to patients to confirm arrival times and convey procedures.
- Coordinated with insurance companies to obtain pre-authorizations for scheduled surgeries, minimizing financial barriers for patients.
- Checked patients in and out and collected payments..