Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edie Dalme

Lubbock

Summary

Reliable customer service and office operations professional with experience in daily support, recordkeeping, and register balancing. Skilled in training staff, coordinating schedules, and maintaining accurate workflows. Focused on delivering consistent service and strong store support.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Brookshires Grocery Co.
Bowie, TX
06.2023 - 08.2026
  • Resolved customer inquiries at service desk with accurate, courteous support.
  • Communicated product, pricing, and promotion details to support customer decisions.
  • Processed returns, exchanges, and refunds following store policies and procedures.
  • Managed cash handling, payment processing, and register balancing with accuracy.

Office Supervisor

Brookshires Grocery Co.
Bowie, TX
06.2023 - 08.2026
  • Supervised daily office operations, ensuring accurate cash handling, recordkeeping, and reconciliation procedures.
  • Trained office staff on company procedures, customer service standards, and reporting requirements.
  • Monitored schedules, staffing coverage, and task assignments to maintain consistent store support.

Education

BBA - Finance

Texas Tech University
Lubbock, TX
05-2029

Skills

  • Customer service
  • Customer relationship management
  • Financial reconciliation
  • Record maintenance
  • Critical thinking
  • Flexible and adaptable

Timeline

Customer Service Representative

Brookshires Grocery Co.
06.2023 - 08.2026

Office Supervisor

Brookshires Grocery Co.
06.2023 - 08.2026

BBA - Finance

Texas Tech University