Edie Hartman

• People & Organization (P&O) Priorities: Led performance management, employee coaching and counseling in partnership with regional People Partner. Implemented Early Career Development program for Associate Brokerage professionals.
• Retention, Talent, and Culture: Managed employee experience, including onboarding of new hires, cultural connectivity, community outreach and team building initiatives.
• Performance Management: Optimized operating processes and creatively solved problems to ensure business continuity and efficiency.
• Associate Relations: Built strong, trusted relationships with executive leadership, brokerage professionals and support teams.

• Supported sales efforts for increased revenue generation through the timely response to listing inquiries and accurate vetting of prospective buyers.
• Collaborated with colleagues to identify areas for process improvement, leading to enhanced technology resources and increased efficiency.
• Contributed to the overall success of the firm by participating in various new business pursuits both as business brokers and tenant representatives in the hospitality industry.
• Bolstered customer retention rates with proactive outreach initiatives, fostering strong relationships based on trust and transparency.

Community Building: Secured new business through networking, prospecting and a variety of in-person and electronic correspondence. Developed member-exclusive and third-party programming to drive business, encourage collaboration and build community among visitors and residents.

Performance Development: Partnered directly with broker teams to identify and develop new client leads for occupier services, agency representation, investment and strategic consulting service lines. Crafted communications and marketing campaigns, including thought leadership content for local, regional and national publications, company website and social media posts and market overviews.