EDILBERTO BARAJAS
Redwood City,CA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales. Excelled in relationship building and product knowledge, significantly enhancing customer satisfaction and repeat business. Willingness to become well-versed in company's products and services to ensure I can accurately tailor to each of my client's needs.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Member Service Representative
PremierOne Credit Union
Redwood City, CA
08.2026 - Current
- Assisted members with account inquiries and transactions, ensuring excellent customer service.
- Educated members on financial products and services, enhancing their understanding of available options.
- Resolved member issues promptly, fostering positive relationships and improving retention rates.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Participated in community outreach events as a representative of the credit union, promoting its mission and values within the local area.
Cash Office Associate
Bloomingdale's
Palo Alto, CA
03.2026 - 08.2026
- Reconciled cash drawers and resolved discrepancies efficiently.
- Managed end-of-day cash reporting, ensuring compliance with company policies.
- Maintained organized records of financial transactions for audit purposes.
- Monitored inventory levels of cash supplies, ensuring availability for daily operations.
- Performed daily cash reconciliations to determine accuracy of financial reports.
Customer Service Representative
BLOOMINGDALE'S
Palo Alto, CA
08.2024 - 03.2026
- Greeted and assisted customers providing helpful information regarding products and services.
- Prepared reports on sales figures and customer feedback for management review.
- Processed payments accurately and efficiently using cash registers and other point of sale systems.
- Performed administrative tasks such as filing documents, entering data into computer systems.
Member Experience Sales Associate
AAA NCNU
Redwood City, CA
12.2022 - 10.2023
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Collaborated with management teams to develop innovative marketing strategies.
Front Desk Receptionist
AAA NCNU
Redwood City, CA
07.2022 - 12.2022
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Customer Service - Assistant Manager
WHOLE FOODS MARKET INC
Redwood City, CA
01.2021 - 04.2022
- Greeted and assisted customers providing helpful information regarding products and services.
- Prepared reports on sales figures and customer feedback for management review.
- Processed payments accurately and efficiently using cash registers and other point of sale systems.
- Performed administrative tasks such as filing documents, entering data into computer systems.
Education
ASSOCIATE OF SCIENCE - BUSINESS AND MANAGERIAL ECONOMICS
Canada College
Redwood City, CA05.2023
Skills
- Punctuality
- Cash handling
- Reliability
- Adaptability
- Proactive and Self-motivated
LANGUAGES
Spanish: Native/ Bilingual
English: Native/ Bilingual
Timeline
Member Service Representative
PremierOne Credit Union
08.2026 - Current
Cash Office Associate
Bloomingdale's
03.2026 - 08.2026
Customer Service Representative
BLOOMINGDALE'S
08.2024 - 03.2026
Member Experience Sales Associate
AAA NCNU
12.2022 - 10.2023
Front Desk Receptionist
AAA NCNU
07.2022 - 12.2022
Customer Service - Assistant Manager
WHOLE FOODS MARKET INC
01.2021 - 04.2022
ASSOCIATE OF SCIENCE - BUSINESS AND MANAGERIAL ECONOMICS
Canada College