Experienced program manager with a strong background in energy efficiency, sustainability, and customer satisfaction. Demonstrated expertise in leading technical teams, managing energy-saving initiatives, and ensuring regulatory compliance. Skilled in conducting energy audits, overseeing project management, and optimizing utility program operations. Committed to driving impactful results and delivering innovative solutions in the field of energy management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Manager
NECI- NorthEast Energy Conversation Inc.
10.2023 - Current
Program Manager for PSEG and Elizabethtown Gas Moderate Income programs
Responsible for managing internal technical specialists and trade allies
Provides status of projects and revenues in weekly production meetings
Met with project stakeholders on regular basis to assess progress and make adjustments accordingly
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed the program's budget, adapting it to changing requirements, appointed team members to various projects, and ensured they met deadlines while maintaining the company's quality standards and budget for services
Primary responsible for reviewing and coordinating subcontractor invoices and reports, month to month trial balances, footnotes, and statements
Responsible for handling all inquiries from Utility providers, Board of Public Utilities, or customer issues
Primary reviewer and assessor of homes for weatherization services; including but not limited to energy audits
Manage and verify all subcontractor invoices for clarity and accuracy
Operations Supervisor
CLEAResult Consulting Inc.
03.2015 - 09.2023
Lead coordinator for partnerships with non profit organizations to remove health and safety barriers for customers
Responsible for managing Key Performance Indicators and goals across internal and subcontractor staff
Provided status of QA/QC results and revenues in weekly production meetings
Developed various workflow process guidelines and implemented process improvements
Primary responsible for reviewing and subcontractor invoices and reports, month to month trial balances, footnotes, and statements
Lead for customer service inquiries including utility and BPU inquiries
Primary reviewer of energy audit reports from the field staff
Technical reviewer of jobs, and utility requests for additional funding and/or out of scope custom measures
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Ensured compliance with company policies, industry regulations, and safety standards during daily operations
Developed and maintained great relationships with Utility clients
Residential Building Analyst
Mark Group
01.2013 - 02.2015
Performed Energy Audits and identified opportunities for improvement for the PSEG New Jersey Comfort Partners Program
Generated reports detailing findings and recommendations.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
New Jersey Comfort Partners Coordinator
United Subcontractor Inc
01.2010 - 01.2013
Performed energy audits, developed work scopes for the PSEG New Jersey Comfort Partner Program
Procured proposals for private homeowners in the NJ Home Performance with ENERGY STAR program
Modeled homes in the Real Home Analyzer software to calculate energy savings and ROI
Reviewed home energy audit reports for accuracy and clarity
Provided requests for additional spending to Utility managers for approval of additional project funding
Weatherization Crew Lead
Honeywell
01.2008 - 01.2010
Team leader and coordinated staff, resources, and conducted on-site delivery of energy conservation measures in the New Jersey Comfort Partners program
Responsible for ensuring accurate completion of work orders
Monitored team members to verify work quality, safety and address concerns.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Education
Bachelor of Business Administration - Marketing
University De San Juan De Letran
Skills
Problem-Solving
Project Management
Detail Oriented
Operations Management
Process Improvement
Flexible and Adaptable
Certification
BPI Building Analyst # 5055270
OSHA 30
Timeline
Program Manager
NECI- NorthEast Energy Conversation Inc.
10.2023 - Current
Operations Supervisor
CLEAResult Consulting Inc.
03.2015 - 09.2023
Residential Building Analyst
Mark Group
01.2013 - 02.2015
New Jersey Comfort Partners Coordinator
United Subcontractor Inc
01.2010 - 01.2013
Weatherization Crew Lead
Honeywell
01.2008 - 01.2010
Bachelor of Business Administration - Marketing
University De San Juan De Letran
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