Edine Husic
Rossville,GA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
24
24
years of professional experience
Work History
General Manager
Mod car wash
Chattanooga, Tennessee
2025.06 - 2026.05
- Oversaw daily operations and ensured efficient workflow at a busy car wash.
- Managed staff schedules and assigned tasks to optimize team productivity.
- Coordinated customer service initiatives to enhance client satisfaction and loyalty.
- Implemented safety protocols and trained employees on proper equipment usage.
- Monitored inventory levels and ordered supplies to maintain operational efficiency.
- Developed promotional strategies to attract new customers and boost sales.
- Conducted regular staff meetings to communicate updates and address concerns.
- Evaluated employee performance and provided constructive feedback for improvement.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
General Manager
Zips Car Wash
Ottawa, TN
2023.01 - 2025.06
- Oversaw daily operations and ensured efficient workflow at a busy car wash.
- Managed staff schedules and assigned tasks to optimize team productivity.
- Coordinated customer service initiatives to enhance client satisfaction and loyalty.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Delegated work to staff, setting priorities and goals.
General Manager
Mr clean car wash
Duluth, Georgia
2002.05 - 2022.12
- Oversaw daily operations and ensured efficient workflow at a busy car wash.
- Managed staff schedules and assigned tasks to optimize team productivity.
- Coordinated customer service initiatives to enhance client satisfaction and loyalty.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
Europe
GermanySkills
- Operations management
- Budgeting
- Customer service
- Staff training
- Inventory control
- Team leadership
- Sales strategy
- Employee scheduling
- Performance evaluation
- Problem solving
- Conflict resolution
- Financial document control
- Customer experiences
Timeline
General Manager
Mod car wash
2025.06 - 2026.05
General Manager
Zips Car Wash
2023.01 - 2025.06
General Manager
Mr clean car wash
2002.05 - 2022.12
Europe