Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edison Torres

Brooklyn

Summary

Dynamic Medical Assistant with extensive experience at Sun River Health, excelling in patient intake and clinical procedures. Proven ability to enhance patient satisfaction through effective communication and scheduling. Skilled in phlebotomy and HIPAA compliance, while demonstrating strong customer service and problem-solving abilities in fast-paced environments. Fluent in Spanish, fostering inclusive patient interactions.

Overview

10
10
years of professional experience

Work History

Medical Assistant

Sun River Health
06.2023 - Current
  • Conducted patient intake and assessment, ensuring accurate medical history documentation.
  • Assisted in administering medications and performing clinical procedures under supervision.
  • Coordinated with healthcare providers to streamline patient flow and improve service delivery.
  • Managed scheduling of appointments, optimizing clinic operations for efficiency.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.

Patient Representative

Sun River Health
10.2019 - 06.2023
  • Coordinated patient appointments, ensuring adherence to scheduling protocols and optimizing clinic workflow.
  • Managed patient inquiries, providing accurate information and enhancing overall patient satisfaction.
  • Facilitated communication between patients and medical staff, streamlining information exchange and resolving issues promptly.
  • Assisted in the implementation of electronic health record systems, improving data accuracy and accessibility for patient care.
  • Streamlined patient check-in processes, enhancing overall workflow and reducing wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.

Security

World Class Security
08.2015 - 09.2019
  • Coordinated with security services to update safety protocols, significantly reducing risk of security breaches.
  • Monitored premises to ensure safety and security of staff and visitors.
  • Conducted regular patrols to identify and address potential security threats.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Education

August Martin High School
Queens, NY

Medical Assistant Program -

NIMAA
Queens, NY
04-2023

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Clinical documentation
  • Phlebotomy
  • CPR
  • Laboratory specimen collection
  • Retinal eye exam
  • Medical supply inventory
  • Fluent in Spanish

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Sun River Health
06.2023 - Current

Patient Representative

Sun River Health
10.2019 - 06.2023

Security

World Class Security
08.2015 - 09.2019

August Martin High School

Medical Assistant Program -

NIMAA

Similar Profiles

CREATE PROFILE