Edith Atkins
Houston
Summary
Results-driven professional with extensive experience in retail operations management and training development. Skilled in prioritization and planning, contributing to improved team performance and business growth. Dedicated to achieving high service standards and operational excellence.
Overview
10
10
years of professional experience
Work History
Parts Manager/Assistant Store Manager
AutoZone
Houston,TX
03.2025 - Current
- Supervise daily store operations, ensuring optimal workflow and customer satisfaction.
- Manage inventory control, stock levels, and product availability, reducing shrinkage and improving turnover.
- Assist Store Manager with hiring, training, scheduling, and supervising employees.
- Provide expert guidance to customers on automotive parts selection and compatibility.
- Monitor sales performance and contribute to achieving store revenue and service goals.
- Resolve customer issues promptly while maintaining high service standards.
- Ensure compliance with company policies, safety regulations, and operational procedures.
Delivery Driver Trainer
Interfaith Ministries for Greater Houston
Houston, TX
06.2016 - 03.2025
- Developed and implemented training programs for new delivery drivers, enhancing operational efficiency.
- Executed daily delivery routes ensuring timely, accurate service to clients.
- Maintained vehicle safety and compliance with transportation regulations.
- Improved delivery efficiency through strategic route planning.
- Provided high-quality customer service and maintained operational records.
Personal Care Assistant
FFC Of Texas
Houston, TX
10.2016 - 10.2020
- Delivered direct care and daily support to patients in home settings.
- Maintained medical supplies inventory and accurate documentation.
- Collaborated with healthcare professionals to ensure patient safety and compliance.
- Assisted clients with daily living activities, ensuring safety and dignity in personal hygiene tasks.
- Developed individualized care plans based on client needs, fostering personalized support strategies.
Education
BBA - Business Administration
American InterContinental University
Schaumburg, IL08-2025
High School Diploma -
Elsik High School
Houston, TX06-2003
Associate of Applied Science - Business Administration
Lone Star College
Houston, TX05-2024
Skills
- Retail operations management
- Inventory management
- Customer service proficiency
- Training and development
- POS system management
- Visual merchandising
- Conflict resolution
- Prioritization and planning skills
- Proficient in Microsoft Word, Excel, and Outlook
Timeline
Parts Manager/Assistant Store Manager
AutoZone
03.2025 - Current
Personal Care Assistant
FFC Of Texas
10.2016 - 10.2020
Delivery Driver Trainer
Interfaith Ministries for Greater Houston
06.2016 - 03.2025
BBA - Business Administration
American InterContinental University
High School Diploma -
Elsik High School
Associate of Applied Science - Business Administration
Lone Star College