EDITH DE LA TORRE
Fresno,CA
Summary
Dynamic Surgery Scheduler with extensive experience at Sierra Pacific Orthopedic, adept at managing 150–250 surgery orders weekly. Proficient in insurance verification and patient communication, ensuring seamless coordination and timely scheduling. Recognized for exceptional attention to detail and problem-solving skills, contributing to efficient surgical operations and enhanced patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
Sierra Pacific Orthopedic | Dr Rasheed A Amireh
01.2023 - Current
- Manage 150–250 surgery orders weekly with precision and efficiency
- Submit insurance authorizations promptly and call patients the same day, ensuring timely surgical scheduling
- Excel in multitasking and handling complex, high-pressure situations
- Maintain communication with patients, providers, and insurers; interpret as needed
- Support doctors and clinical staff with pre-op documentation and scheduling
- Maintain constant communication with the surgery center to ensure that all preparations are in order and everything is in place for a smooth procedure
- Complete surgery orders two weeks in advance and promptly send all relevant patient information to the surgery center to ensure seamless coordination and preparation
Front Desk Receptionist | Surgery Scheduler
Valley Pain Management | Dr Rasheed A Amireh
11.2019 - 01.2023
- Manage 80-100 surgery orders weekly with precision and efficiency
- Updated patient information, answered phones, scheduled appointments
- Roomed patients, took vitals, handled prior authorizations, scheduled surgeries
- Checked patients in and out, scanned documents, stocked rooms
- Assisted doctor and interpreted for patients as needed
- Referred patients and mailed out new patient packets
Front Desk Receptionist
Dr. Jerome Hall
10.2019 - 01.2023
- Collected paperwork Roomed patients, took vitals, and body measurements
Cashier
The Home Depot
05.2019 - 03.2020
- Handled transactions, assisted customers with purchases and ensured excellent shopping experience
- Resolved customer issues and promoted credit card applications
Education
Fresno Community College
05-2027
High School Diploma -
Tranquillity High School
01.2018
Skills
- Medical Terminology Proficiency
- Patient Communication
- Electronic Medical Records (EMR/EHR)
- IMS
- Time Management
- Attention to Detail
- Insurance Verification & Pre-certification
- Problem-Solving
- HIPAA Compliance
Certification
BLS/CPR, 12/01/20, 12/31/22
Awards
Cashier of the Month at The Home Depot for excellence in customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Surgery Scheduler
Sierra Pacific Orthopedic | Dr Rasheed A Amireh
01.2023 - Current
Front Desk Receptionist | Surgery Scheduler
Valley Pain Management | Dr Rasheed A Amireh
11.2019 - 01.2023
Front Desk Receptionist
Dr. Jerome Hall
10.2019 - 01.2023
Cashier
The Home Depot
05.2019 - 03.2020
Fresno Community College
High School Diploma -
Tranquillity High School
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