Edith Fuertes
Liberty,TX
Summary
Energetic Administrative Professional offering wealth of experience in interacting with office staff and patient. Reliable, hardworking, and willing to go the extra mile to complete any task.
Overview
15
15
years of professional experience
Work History
Office Manager
Trinity Dental
Crosby, TX
09.2020 - 09.2021
- Established workflow processes monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed over 50 patient calls per day
- Increased production by 20%
Sales
Marketsource Inc.
Liberty, TX
06.2019 - 03.2020
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
Dental Receptionist
Smilepoint
Liberty, Texas
01.2017 - 05.2019
- Prepared claim forms for dental insurance
- Scheduled appointments factoring in provider availability and scheduling loads
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
Front Desk Receptionist
Southern Dental Group
Spring Branch, TX
06.2016 - 12.2016
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Sales Specialist
Verizon Wireless
Liberty, Texas
06.2008 - 05.2016
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Built rapport with customers and assessed needs to make product recommendations and upsell
Medical Receptionist
Calvery Medical Clinic
Dayton, TX
05.2006 - 05.2008
- Completed skilled administrative work to support all office staff and operational requirements
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Education
Dental Assisting
Houston Dental Assistant School
Katy, TX2017
Associates of Applied Science - Medical Administration
San Jacinto College District
Pasadena, TX2008
Diploma - undefined
Liberty High School
Liberty , TX2005
Skills
- Excellent multitasking capability
- Proficiency in Spanish and English
- Time management
- Works well under pressure
- Professional phone etiquette
- Medical terminology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Office Manager
Trinity Dental
09.2020 - 09.2021
Sales
Marketsource Inc.
06.2019 - 03.2020
Dental Receptionist
Smilepoint
01.2017 - 05.2019
Front Desk Receptionist
Southern Dental Group
06.2016 - 12.2016
Sales Specialist
Verizon Wireless
06.2008 - 05.2016
Medical Receptionist
Calvery Medical Clinic
05.2006 - 05.2008
Dental Assisting
Houston Dental Assistant School
Associates of Applied Science - Medical Administration
San Jacinto College District
Diploma - undefined
Liberty High School
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