Edith Gonzalez
Bastrop,TX
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
4
4
years of professional experience
Work History
Personal Shopper
H-E-B
03.2021 - Current
- As a personal shopper, customers trusted me in getting the best products/ most freshest items for them, making it much more easier for them
- Optimized and carefully packaged customer orders with their unique needs and preferences
- Worked under a time limit, fast pace environment, while interacting with in store customers
- Provided excellent customer service by answering product-related questions, locating products, and helping customers as needed
- Carefully review customers needs and wants and to the best of my ability get exactly what they’re looking for
- Making sure work area is cleaned and organized to have a steady day.
Team Member
Jack, The Box
03.2019 - 03.2021
- Operated drive through services including taking orders, handling payments, and food delivery in a friendly manner
- Mastered POS systems to handle payments ranging from $3,000 to $5,000 per shift
- Maintained quality customer service in high-volume hospitality setting
- Warmly welcomed 100+ customers per shift into the store
- Proactively kept products and services to include the latest sales to allow each customer to get the best value.
Education
Austin Achieve High School
05.2020
Skills
- Communication skills
- Product Knowledge
- Monetary Management
- Speed and efficiency
- Time management
- Organization
- Active listening
- Attention to detail
- Team work
- Adaptability
Languages
Spanish
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Personal Shopper
H-E-B
03.2021 - Current
Team Member
Jack, The Box
03.2019 - 03.2021
Austin Achieve High School
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