Summary
Overview
Work History
Education
Skills
Timeline
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Edith Ponce

Houston,TX

Summary

Proven problem-solver and customer service expert, I significantly enhanced workplace safety and cleanliness standards at SOS Collision Inc. Leveraging a strong work ethic and a clean driving record, I consistently improved client satisfaction and operational productivity across roles. Skilled in maintaining professional demeanor and managing multiple tasks efficiently, I excel in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Porter

SOS Collision Inc
03.2022 - Current
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Completed sweeping, mopping, and window-cleaning.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Increased workplace safety by immediately reporting potential hazards.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.

General Assistant

Lawson Meat Market
01.2021 - 03.2022
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.
  • Supported customer service efforts when needed addressing concerns or requests professionally.
  • Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
  • Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.

Elderly Caregiver

Ruth Rodriguez
04.2018 - 12.2020
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Elderly Caregiver

Irma Rivera
12.2017 - 03.2018
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.

Education

High School Diploma -

Conalep High School
Morelia Michacan Mexico
06.1998

Skills

  • Customer Service
  • Strong Work Ethic
  • Problem-Solving
  • Clean Driving Record

Timeline

Porter

SOS Collision Inc
03.2022 - Current

General Assistant

Lawson Meat Market
01.2021 - 03.2022

Elderly Caregiver

Ruth Rodriguez
04.2018 - 12.2020

Elderly Caregiver

Irma Rivera
12.2017 - 03.2018

High School Diploma -

Conalep High School

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Edith Ponce