Edith R Olivares
Edinburg,TX
Summary
I am a committed, dedicated, and responsible individual. I take pleasure in working as a team and helping others to make sure our goal is met. Striving to provide outstanding customer service is my top priority.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Banker I
Lone Star National Bank
09.2024 - Current
- Account Opening (Consumer/ Business)
- Revising Proper New Account Documentation
- Processing Lending Applications
- Daily Emails
- Over the Phone Customer Service Support
- Account Revisions
Teller
Wells Fargo
07.2021 - 08.2024
- Provided exceptional customer service while accurately processing routine transactions.
- Cross-sold additional bank products when applicable to meet customer needs.
- Performed daily inspections of ATM machines for proper functioning and appearance.
Teller
Bank of America
07.2015 - 06.2016
- Balanced cash drawers daily.
- Explained account information to customers in detail as needed.
- Performed daily reconciliation of teller drawer within established limits.
Teller
Wells Fargo
04.2014 - 04.2015
- Answered customer inquiries about bank products and services
- Received and processed customer transactions, including deposits, withdrawals, and loan payment
- Provided exceptional customer service while accurately processing routine transactions.
Education
Certificate - Medical Assisting
South Careers Institute
Pharr04.2004
High School Diploma - undefined
Edinburg High School
Edinburg, TX05.2001
Skills
- Financial Product Knowledge
- Loan Processing & Credit Evaluation
- Account Maintenance
- Regulatory Compliance
- Communication
- Spanish speaking
Certification
Q2 2025 Top Performer - Consumer Accounts
Q2 2025 Top Performer - Merchant Services
Q3 2025 Top Performer - Consumer Accounts
Timeline
Personal Banker I
Lone Star National Bank
09.2024 - Current
Teller
Wells Fargo
07.2021 - 08.2024
Teller
Bank of America
07.2015 - 06.2016
Teller
Wells Fargo
04.2014 - 04.2015
High School Diploma - undefined
Edinburg High School
Certificate - Medical Assisting
South Careers Institute