EDITH ROSARIO
Gonzales
Summary
Dynamic Store Manager committed to hiring exceptional sales associates and ensuring seamless, efficient store operations. Recognized for fostering a collaborative team environment that drives productivity and consistently surpasses objectives. Proven leadership and analytical problem-solving skills enhance team building and management success, complemented by a background as a Licensed Cardiac Arrhythmia Technician with extensive experience in generating detailed reports and maintaining high standards of accuracy. Expertise in inventory management, customer service, and staff training, combined with a passion for creating positive shopping experiences, positions the store for optimal performance and sustained sales growth.
Overview
14
14
years of professional experience
Work History
Store Manager
The Children's Place
Gonzales, LA
06.2016 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Management over 10+ years
Monitor Technician
St Elizabeth Hospital
Gonzales, LA
06.2016 - 01.2020
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Monitored patient vital signs, ensuring timely detection of abnormalities and prompt reporting to nursing staff.
Dept Manager
Walmart
Watson, LA
04.2012 - 02.2016
- Adjusted pacemakers, AICD and loop monitors with commitment to efficiency, data quality and overall comfort of patients.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or condition worsened.
- Prepared Holter Monitor equipment and provided instruction and demonstration of use for patients and families.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Patient care 5+ years
- Management 10+ years
Education
Associate of Science - Criminal Justice
Everest University Online
Seffner, FL05.2013
High School Diploma -
Delmar High School
San Jose, CA06.1993
Certificate - Medical Coding
AAPC
07-2025
Skills
- Proficient in Microsoft Office
- Proficient in Microsoft Outlook
- Talent acquisition
- Proficient in task management
- Human resources management
- Prioritization and scheduling
- Experienced with Microsoft Windows operating systems
- Excel proficiency
- Workforce development
- Client support
- Clear and concise communication
- Five years of customer service in a call center
- Strategic leadership
- Over five years of patient care experience
- Over 10 years of management experience
LANGUAGE
Spanish
Fluent
Timeline
Monitor Technician
St Elizabeth Hospital
06.2016 - 01.2020
Store Manager
The Children's Place
06.2016 - Current
Dept Manager
Walmart
04.2012 - 02.2016
Associate of Science - Criminal Justice
Everest University Online
High School Diploma -
Delmar High School
Certificate - Medical Coding
AAPC