Results-driven customer service professional Retail leader with expertise in every aspect of store merchandizing Collaborative team player who encourages positive customer experience Familiarity with loss prevention and dispute resolution techniques Known for supporting realization of sales targets.
Overview
17
17
years of professional experience
Work History
Acting Manager/Assistant Manager
The Bargain Only 99 Cent Stores
04.2015 - 04.2024
Supervise store operations, including staffing merchandising and sales receipts
Ensure compliance with established store operations policies
Promote customer service excellency within staff of 10 employees
Manage work schedules within established budgets
Oversee receiving, check, and shelving of all merchandise orders
Manage the store's inventory to ensure stock levels conform to store guidelines
Manage work schedules within established budgets for optimal store coverage
Hire, train and review employees job specifications.
Furniture Store Supervisor
Family Furniture
06.2010 - 03.2015
Sold high-end furniture to select clientele
Inspected and designated display areas on sales floor
Designed and created professional display designs
Consulted with customers in need of decorating ideas
Organized and coordinated special promotion sales
Delivered outstanding retail experience to customers
Coordinated ordering of new inventory
Completed all sales related paperwork.
Loan processor assistant
Max Realty
01.2007 - 06.2010
Assist customers with evaluation and appraisals of residential homes
Participate in property showing homes to prospective buyers
Appraise properties and evaluate mortgage options
Perform initial research on area homes to identify comparable properties
Coordinate with sales representatives to schedule home showings
Submit loan applications and related documents to mortgage companies.