Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edith J. Guzman Gutierrez

Edith J. Guzman Gutierrez

Bellwood,IL

Summary

Offering strong foundation in communication and problem-solving, eager to learn and grow within customer care environment. Brings quick learning ability and adaptability to new systems and processes. Ready to use and develop strong communication and problem-solving skills in Desired Position role.

Overview

4
4
years of professional experience

Work History

Office Clerk

IBERIA Foods
Bensenville, IL
08.2023 - 10.2024

Facilitated efficient delivery and invoicing processes while organizing physical and digital documents to support operational workflows.

  • Assisted with filing and organizing documents to maintain office efficiency.
  • Processed incoming and outgoing mail, ensuring timely delivery.
  • Supported data entry tasks, maintaining accurate records in databases.
  • Answered phone calls and directed inquiries to appropriate personnel.
  • Coordinated scheduling of meetings and appointments for staff members.
  • Maintained office supplies inventory, placing orders as needed.
  • Collaborated with team members to streamline administrative processes.
  • Provided clerical support during special projects, enhancing overall productivity.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Team Leader

Tropical Smoothie
Melrose Park, IL
01.2022 - 09.2022

Seasonal work, responsible for opening the establishment and preparing everything necessary, receiving orders by phone, electronically, and in person, receptionist, cashier, weekly inventory, quality control of products, and food and beverage preparation.

Classification Clerk

Amazon
Melrose Park, IL
05.2021 - 08.2021

Seasonal work: I worked the night shift, collaborating with team members to optimize sorting workflows and improve efficiency, from placing all packages on conveyor belts, sorting them, scanning them, and organizing them into bags for proper distribution using warehouse management systems.

Machine Operator

Pures Food
Broadview, IL
12.2020 - 02.2021
  • Operated machinery to ensure efficient production flow and compliance with safety standards.
  • Conducted routine inspections and maintenance on equipment to minimize downtime.
  • Collaborated with team members to optimize workflow and enhance production efficiency.
  • Trained new operators on equipment operations and safety protocols, promoting a safe work environment.
  • Analyzed production data to identify areas for process improvement and increased output quality.

Education

Bachelor of Science - Engineering

La Salle Bajio
Leon De Los Aldama
07.2022

Skills

  • Data entry
  • Maintaining records
  • Data management
  • Verbal communication
  • Team collaboration
  • File maintenance
  • Administrative support
  • File organization
  • Telephone reception
  • Inventory control
  • Word processing
  • Records management
  • Technical support
  • Filing systems
  • Meeting planning
  • Basic accounting
  • Professional and mature
  • Inventory management
  • Office administration
  • Workflow optimization
  • Scheduling and calendar management
  • Mail distribution
  • Inbound calls
  • Scheduling appointments
  • Staff management
  • Customer relationship management (CRM)
  • Business correspondence
  • Records administration
  • Billing and coding
  • Payroll support
  • Report preparation
  • Software aptitude
  • Business administration
  • Proofreading documents
  • Purchasing assistance
  • Office management software
  • Digital archiving
  • Payroll and accounts payable and receivable
  • Customer service
  • Time management
  • Valid Driver's license

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Office Clerk

IBERIA Foods
08.2023 - 10.2024

Team Leader

Tropical Smoothie
01.2022 - 09.2022

Classification Clerk

Amazon
05.2021 - 08.2021

Machine Operator

Pures Food
12.2020 - 02.2021

Bachelor of Science - Engineering

La Salle Bajio
Edith J. Guzman Gutierrez