Hi, I’m
Edmary Ramos
Data Entry Clerk
Philadelphia,PA
Summary
Dynamic and bilingual Enrollment Specialist with four years of experience in the education sector, proficient in leveraging CRM systems such as HubSpot to enhance customer service and optimize enrollment workflows. Expertise in guiding families through application processes and managing documentation across multiple locations, complemented by a solid background as a CACFP Meal Auditor Inspector, showcasing exceptional organizational and communication skills. Committed to building positive community relationships and enhancing educational engagement while supporting diverse populations. Open to relocation anywhere within the U.S. and authorized to work for any employer.
Overview
11
years of professional experience
3
Certificates
2
Languages
3
years of post-secondary education
Work History
Brightside Academy Child Care
Bilingual Enrollment Specialist
08.2018 - 01.2026
Job overview
- Managed accurate record keeping of students information and application documents. Streamlined application processing, significantly reducing wait times for applicants.
- Enhanced customer satisfaction with personalized enrollment assistance providing enrollment requirements program offering; financial aid options and additional resources.
- Maintained an organized database of students records updating information as needed ensuring data integrity daily, inbound and outbound calls. To effectively communicate the benefits of enrolling in various programs offered by the organization.
- Utilized CRM software to enhance team productive through effective time management and prioritizing techniques during peak enrollment periods.
- Calculated correct order totals on DCW platform, updated accounts, and maintained detailed records for inventory management.
Today's Child Learning Center
Preschool Assistant Teacher
09.2014 - 06.2017
Job overview
- Maintain a safe, attractive, multi-sensory, well-organized classroom that reflects each child’s developmental level and learning style.
- Promote parent engagement in program planning, implementation of services, and individualization of services for children with a creative curriculum.
- Encourage and support parent participation in parent meetings, Policy Council, and other parent decision-making and governance functions.
- Report suspected child abuse or neglect; and, document daily observations, with pictures and creative activities reflecting the curriculum theme and general holidays.
Education
Harcum CollegePhiladelphia, PA
Associate of Arts from Early Childhood Education And Care
02.2014 - 05.2017
University Overview
- Dean's List ( 2014 - 2017 )
- Continuing education in ( Business Administration )
Skills
Bilingual
Data entry skills
Billing /Payment Processing
Confidentiality handling
Organizational Administration Skills
Time Management
CRM Software - Hubspot
Adaptability and flexibility
Computer Skills, Microsoft Word, Excel, PowerPoint, Google spreadsheet, software updates, Etc
Certification
Driver's License
Timeline
Bilingual Enrollment Specialist
Brightside Academy Child Care
08.2018 - 01.2026
Preschool Assistant Teacher
Today's Child Learning Center
09.2014 - 06.2017
Harcum College
Associate of Arts from Early Childhood Education And Care
02.2014 - 05.2017