To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Hi, I’m
Edmond Wu
SAN FRANCISCO,CA
Summary
Overview
14
years of professional experience
Work History
San Francisco Municipal Transportation Agency
Employee Labor Relations
02.2022 - Current
Job overview
- Studied research and trends on best practices in HR field.
- Organized and facilitated employee focus groups to gather feedback and insights.
- Monitored and analyzed employee satisfaction survey results.
- Tracked various statistics and kept detailed records to support human resources department.
- Monitored and enforced company policies and procedures to determine compliance with applicable laws and regulations.
- Set up orientations and initial training for new employees.
- Updated and maintained employee attendance records.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Developed and maintained HR policies and procedures.
- Assisted with creating employee handbooks and manuals.
- Aided staff with employee performance review paperwork and documentation.
Keller Williams Realty
Realtor
01.2017 - Current
Job overview
- Advised clients on market conditions and property value for informed decision-making.
- Compared recently sold area properties to determine competitive market prices.
- Advertised client properties through websites, social media, and real estate guides.
- Wrote contracts to outline sales and purchases of properties.
- Presented purchase offers to sellers for consideration.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Negotiated, facilitated, and managed real estate transactions.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Reviewed market research data and changed sales plans accordingly.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Serramonte Subaru
Automotive Sales Representative
09.2015 - 07.2017
Job overview
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Answered telephone and email inquiries from potential customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Responded to customer enquiries via telephone and email.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Private Owned Company
Chu Wu Painting Co
06.2009 - 06.2015
Job overview
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Sourced suppliers and purchased necessary materials for work.
- Communicated with stakeholders on job milestones.
- Executed work orders for painting team as part of larger project schedule.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Directed projects according to schedule and quality demands.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Created and implemented plans to maximize efficiency of workers.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Developed and maintained positive relationships with clients and other stakeholders.
- Provided feedback to workers on job performance and safety procedures.
- Primed, painted, varnished and lacquered walls and surfaces.
Education
San Francisco State UniversitySan Francisco, CA
Bachelor of Arts from Communication Studies
02.2013
University Overview
Skills
- Applicant Tracking Systems
- Corrective Actions
- Company Inventory Oversight
- Complex Problem-Solving
- Complaint Response
- Leadership Training and Development
- Document Employee Information
- Grievance Resolution
- Human Resources Policy Implementation
- Employee Relations Investigations
- Union Negotiations
- Confidential Records Management
- Human Resources Department Processes
- Labor Agreements
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Employee Labor Relations
San Francisco Municipal Transportation Agency
02.2022 - Current
Realtor
Keller Williams Realty
01.2017 - Current
Automotive Sales Representative
Serramonte Subaru
09.2015 - 07.2017
Chu Wu Painting Co
Private Owned Company
06.2009 - 06.2015
San Francisco State University
Bachelor of Arts from Communication Studies
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