A passionate, dedicated recruiter with an exemplary track record of success in talent sourcing and management, training and development, relationship building, employer branding, project management, and leadership.
Overview
14
14
years of professional experience
Work History
Client Relations Manager/Sr. Recruiter
ADP
01.2022 - 03.2023
Full cycle recruiting provided for Zurich Insurance; developing strategy and market channels to hire Underwriting Associates, Analysts, International Service Specialists and Claims Representatives, hiring 140 candidates
Managed candidate pipeline, consulting with managers and utilizing two applicant tracking systems: Success Factors and ADP-RTR
Talent Acquisition Partner
Phoenix Children’s Hospital
09.2019 - 12.2022
Implemented talent acquisition strategies and pre-screens to reduce hiring cycle time for entry-level and management level positions for PCP, PCCN and PCMG
Managed processes for full-cycle recruitment for clinical and operations positions including RN’s, Medical Assistants, Clinical Social Workers, Business Analysts, Manager-Cost Accounting, Perfusionist, Neurodiagnostic Technologists, Clinic Operations Managers, and Directors
Researched and analyzed competitive data, such as salary and benefits to increase competitive stand in the job market; 40% increase hiring medical assistants
Innovated hiring practices using creative methods and channels including revised job postings, implemented virtual career fairs, internet searches, LinkedIn/lists/Boolean Searches to identify top talent available in the market
Provided workflow improvement processes for “homegrown” ATS system
Revised job descriptions to attract the “right” skill set and kept metrics on a weekly and monthly basis for reports.
Talent Advisor
Charles Schwab (via Randstad)
01.2019 - 09.2019
Served as a strategic and consultative partner to the Hiring Managers by developing and implementing talent scouting strategies that best suited clients’ needs and market conditions
Screened resumes, negotiated offers, sourced, and successfully hired Senior Directors, Audit/Risk Managers, Operators, and Sales Representatives amongst others
Used People Fluent and participated in conversion process for ICIMS.
Recruiting Manager
Clearlink
05.2018 - 10.2018
Managed 4 employees; trained on interviewing and selection processes, while implementing effective processes for full cycle recruiting, exceeding weekly target goals, and improving candidate selection
Updated and created recruiting procedures, leading to an increase in show rate for interviews from 32% to 75-90% and a decrease in new-hire turnover from 60% to 29% (monthly hires)
Developed employer branding to increase candidate flow to meet forecast future hiring needs
Marketed and Received the Employee of the Year award in 12/2018
Company closed
Department hired an average of 30 people per week during peak season
Resulting in a staff count from 100+ to 325
Company closed in Phoenix.
Talent Acquisition Recruiter
Centrica/Direct Energy
06.2017 - 05.2018
Exceeded hiring goals by hiring 12-20 sales/customer service professionals per month and utilized CEB assessment
Aided hiring managers and HR personnel by coaching managers to build rapport and trust, and training management on interviewing and selection practices
Provided continuous improvement to all service levels and assisted in the effectiveness of all costs processes and supervised all policies and programs all recruitment services
Implemented progressive sourcing strategies including networking, social media, and organizations to provide access to top tier applicants
Call Center closed in Phoenix.
Talent Acquisition Specialist II
Centene Group
01.2015 - 01.2017
Recruited and hired medical, Clinical Social Workers, Nurses, Psychiatrists, and administrative personnel for nation-wide expansions meeting strict hiring deadlines-swat team member
Formed beneficial business relationships with different talent organizations and communities to stay informed on new talent pipeline activity
Conceptualized and implemented new talent review strategies and processes by working hand in hand with the HR leaders to support the development of robust succession of top talent
Gathered and critically analyzed competitive industry information for Nurse Recruitment, successfully increasing the hires by over 60% in the state of Texas
Hired in a contract position through EBS with Centene and became a full employee within 5 months.
Senior Recruiter
WageWorks (via HR Elsner)
11.2014 - 06.2015
Sourced and hired candidates using a variety of search methods to hire Business Associates, Analysts, Software Engineers, and Database administrators
Managed overall interview, selection and closing processes
Built and developed outstanding relationships with candidates, provided tips on company branding
Improved efficiencies in workflow processes for candidate experience and provided analytical and well documented recruiting reports to the company.
Human Resource Manager
Campari America (Skyy Spirits)
08.2009 - 04.2012
Managed and spearheaded recruitment processes in the United States and Mexico - hiring Marketing and Sales Managers, Finance Analysts, IT Applications Managers, Directors and VP positions
Mentored managers on the best interview practices: Behavioral and Structural Interviewing
Conducted employee reclassification research to meet FLSA requirements
Managed performance review process for San Francisco corporate operations and Kentucky distillery, Rare Breed
Successfully mapped and implemented Taleo SBE Applicant Tracking System for the U.S.
Education
Master of Science in Organizational Development (M.S.O.D) -