Joshua Ng

High-volume operations recruiter responsible for owning fulltime and intern candidate relationships across multiple ops roles and business lanes.

· Successfully hired 471 fulltime Area Manager candidates in the Midwest Region, while maintaining an offer acceptance rate of 79.16% in Fall 2020. Increased YoY hires in the Midwest Region by 10%.

· Owned hiring process to convert 104 Specialty Intern candidates to fulltime across 5 different roles in Summer 2021.

· Organized and led multiple candidate Q&A workshops to engage new hires with ops leaders, to best prepare them for their day 1.

· Led a diversity research project and wrote a process document scoping out best practices to increase diverse hires across sites with historically low diversity numbers.

· Spearheaded project to create and lead intern skill-building workshops to help interns improve resumes, prepare for interviews, and to gain tips on career growth and development.

· Led a group of recruiters to scope out complete hiring process for 2022 Specialty Interns, by engaging with business leaders across multiple orgs to confirm demand, develop candidate profiles, develop work-back plans to estimate number of hiring events, and execute process to meet hiring goals.

E-commerce Account Manager responsible for managing the day-to-day businesses of multiple Tier 1 vendors on Amazon’s retail platform.

· Assisted vendors in developing business strategy to grow revenue and improve efficiency, by analyzing various business metrics and category trends, writing reports on key growth areas, and making strategic recommendations based on performance analysis.

· Performed day-to-day business tasks including launching new products, planning promotions, analyzing supply chain trends and recommending improvements, forecasting sales data, negotiating price/cost discounts, implementing marketing campaigns, developing merchandising strategy, and managing all aspects of vendor’s product catalog.

· Played an integral role in driving vendor’s sales revenues by 18.77% ($6.1M) and 15.24% ($5.7M) YoY in 2019.

· Organized and executed a 48-hour promotion that drove $3.6M in sales during Amazon Prime Day 2019.

· Led a project to identify gaps in employee satisfaction, and systematically addressed how to make improvements on employee satisfaction across the org.

Technical Sourcing Recruiter responsible for sourcing talent for Software Engineer, Technical Program Manager, and SDET roles on the Full-Stack Prepare Team.

· Sourced top-tier engineering talent using LinkedIn Recruiter, Greenhouse, and Indeed to interview for various roles.

· Scheduled and conducted phone screens for prospective candidates. Screened an average of 15 candidates per week.

· Held networking events to promote DocuSign’s various teams and technologies to multiple candidates.

Technical University Recruiter responsible for owning Software Engineer, Program Manager, Data Scientist, UX Design, and Technical Evangelist candidate relationships from interview date until post-acceptance.

· Hosted multiple hiring events that led to successfully hiring 177 candidates in FY18 and FY19, while maintaining a 78% offer acceptance rate.

· Facilitated open dialogue with top-tier candidates and hiring teams across all business groups, to strategically close candidates.

· Negotiated all aspects of candidate’s offers, including salary, stock package, signing bonus, relocation and benefits.

· Owned the relationships of 113 top-tier interns throughout the FY18 and FY19 Intern Seasons, and successfully converted 82% of interns for return offers.

· Increased intern conversion rate for University of Michigan FY18 Intern Class by 20% from previous year.

· Organized and led multiple networking events to introduce interns to industry leaders and business professionals.