Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edmonta Destine

84 Dayton Street ,NJ

Summary

Driven Sales Lead Keyholder with comprehensive background in retail sales and team leadership. Possess strong skills in customer service, merchandising, and inventory management. Known for nurturing client relationships, driving revenue growth, and effectively training new staff members. Consistently exceed sales goals and improve store operations efficiency through proactive problem-solving.

Overview

8
8
years of professional experience
2020
2020
years of post-secondary education

Work History

Sales Lead Keyholder

Gap Inc
Short Hills, NJ
07.2021 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Acted as initial contact in addressing customer concerns.
  • Provided feedback on employee performance evaluations as needed by management team members.
  • Developed strategies to increase sales opportunities by utilizing promotional materials, displays, and signage.
  • Monitored daily activities of employees including register transactions and stocking shelves.
  • Participated in weekly team meetings to discuss upcoming promotions, events, and initiatives.
  • Created monthly reports for management regarding sales performance and customer feedback.

Sales Associate

SKECHERS Factory Outlet
Elizabeth, Nj
07.2020 - 01.2025
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed credit card transactions quickly and securely.
  • Assisted customers with product selection, sizing and styling.

Co manager

Journeys
Montclair, NJ
04.2019 - 01.2020
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Cashier

Sweet Soles
Montclair, NJ
03.2018 - 04.2018
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.

Education

Montclair High School
Montclair, NJ

Business Administration And Management

William Paterson University of New Jersey
Wayne, NJ
05.2023

Skills

  • Payment processing
  • POS systems
  • Cash drawer balancing
  • Issue resolution

Languages

French
Professional
English
Professional

Timeline

Sales Lead Keyholder

Gap Inc
07.2021 - Current

Sales Associate

SKECHERS Factory Outlet
07.2020 - 01.2025

Co manager

Journeys
04.2019 - 01.2020

Cashier

Sweet Soles
03.2018 - 04.2018

Business Administration And Management

William Paterson University of New Jersey

Montclair High School
Edmonta Destine