EDMUND AYIMADU
Jonesboro,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Gate Agent
Delta Airlines, Inc
Atlanta, GA
05.2022 - Current
- Tagged and transferred baggage from scales to designated conveyor belt
- Managed passenger check-in by verifying customers' travel documentation
- Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency
- Assisted customers with ticketing and baggage check-in requirements
- Sold, printed and reissued available tickets to customers at check-in
- Monitored gate areas and addressed security situations with management
- Communicated with site personnel by relaying information via radio calls
- Disbursed and recorded appropriate gate passes
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service
Ramp Agent
Delta Airlines, Inc
Atlanta, GA
06.2016 - 05.2022
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs
- Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency
- Stocked aircraft cabins with necessary equipment and supplies
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights
- Positioned and towed aircraft from remote locations of airport to designated areas for operation
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays
Porter
Gate Gourmet
Atlanta, GA
08.2013 - 09.2014
- Increased workplace safety by immediately reporting potential hazards.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Completed sweeping, mopping and window-cleaning.
- Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
- Performed cleaning and maintenance duties as directed.
- Demonstrated commitment through impeccable attendance and quality performance
- Stripped and refinished hard surface floors to maintain quality condition and appearance
Cashier
Dollar General
Jonesboro, GA
05.2013 - 08.2013
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Checked personal identifications during alcohol and tobacco sales
- Collected and authorized payments of guests
- Tallied cash drawer at beginning and end of each work shift
- Stocked, tagged and displayed merchandise as required
Education
Bachelor of Science - Cyber Security, Information Systems
Kennesaw State University
Kennesaw, GA 06.2019 - 05.2021
Associate of Science - Information Technology
Georgia Military College
Fsyetteville 10.2016 - 12.2018
Skills
Data security
Wireshark software
Implementing security programs
Google Workspace
Dependable and Responsible
Decision-Making
Flexible and Adaptable
Critical Thinking
Developing security plans
Timeline
Gate Agent
Delta Airlines, Inc
05.2022 - Current
Bachelor of Science - Cyber Security, Information Systems
Kennesaw State University
06.2019 - 05.2021
Associate of Science - Information Technology
Georgia Military College
10.2016 - 12.2018
Ramp Agent
Delta Airlines, Inc
06.2016 - 05.2022
Porter
Gate Gourmet
08.2013 - 09.2014
Cashier
Dollar General
05.2013 - 08.2013