Edmund Becker
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and developing employee buy in.
Overview
9
9
years of professional experience
Work History
Channel Sales Manager
NextEra Energy Resources
North Florida
09.2022 - Current
- Managed North Florida market through a combination remote and in person support.
- Developed and significantly grew assigned territory 1101% within first year.
- Managed sales pipeline, forecasted monthly performance, and located new business opportunities.
- Developed and executed plans and action items to boost channel partner revenue and cultivated close business relationships with partners, leading to increased loyalty and retention.
- Trained and equipped channel partners on company products, services, potential customers and proven sales and service practices in specific industry and market.
Major Accounts Wholesale Manager
NAPA Auto Parts - Genuine Parts Company
Tampa, FL
05.2016 - 09.2022
- 20+ years in the NAPA family in operations and sales
- Exceeded Quota for 2021
- Provide customers with ongoing support and account management.
- Consistently follow up and confirm that appropriate changes were made to resolve customers' problems.
- Answer customers' questions and addressed problems and complaints in person and via phone.
- Exercise sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
- Manage a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Build customer confidence by actively listening to their concerns and giving appropriate feedback.
- Create promotions and incentive programs to drive customer sales.
Territory Sales Manager
O'Reilly Auto Parts
Tampa, FL
05.2015 - 05.2016
- Researched and analyzed data and reports to determine the best sales strategies.
- Assisted with customer service duties by addressing customers’ concerns and answering their questions.
- Discovered sales opportunities by showcasing products and services to interested clients.
- Consistently met and exceeded department expectations for productivity and accuracy levels.
- Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated.
Education
BA - Economics
University of South Florida
2013
Skills
- Sales Driver
- Results-oriented
- Verbal/written communication
- Customer- and service-oriented
- Listening skills
- Exceptional multi-tasker
- Customer rapport
- Account management
- Issue resolution
- Managed rollouts of new initiatives including software changes and procedural changes from both vendor and customer standpoints
- Developed sales promotions with customers input to drive sales at the store level
Accomplishments
- Exceeded quota by 104% in 2015
- Exceeded quota by 108% in 2021
- Grew market 1101% and exceeded quota by 126% in 2023
- Stress-Free AC Channel Sales Manager of the month - June 2023
References
References available upon request.
Timeline
Channel Sales Manager
NextEra Energy Resources
09.2022 - Current
Major Accounts Wholesale Manager
NAPA Auto Parts - Genuine Parts Company
05.2016 - 09.2022
Territory Sales Manager
O'Reilly Auto Parts
05.2015 - 05.2016
BA - Economics
University of South Florida