William Baird
Miami,FL
Summary
Hardworking and driven sales management professional equipped to drive sales operations and align procedures to maximize profits. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
25
25
years of professional experience
Work History
Sales Manager
West Marine Products
Miami Beach, FL
06.2006 - 03.2022
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Identified, hired and trained sales staff and driving sales by coaching successful selling techniques and encouraging cross-selling and add ons.
- merchandising product to drive sales.
- understand Customer needs to evaluate and maintain inventory to meet sales goals.
Service Manager
Hitchcock Landmark Marine
Stratford, CT
01.2003 - 06.2006
- Contract and hire service technicians to meet customer and business needs
- Meet with customers to discuss service needs and develop effective and practical solutions.
- Order and maintain shop equipment to maintain and grow business.
- Buy and Sell Boats to reach and grow sales.
Partner, Engineering and Manufacturing Manager
CBC Assembly Automation/Milford Automation Systems
Milford, CT
06.1996 - 08.2002
- Responsible for technical content and pricing of all quotations, while providing full technical support to all outside sales Reps.
- Oversee all engineering design work, customer service and design reviews with vendors and customers.
- Identify vendors and their capabilities to ensure adherence to quality standards, specifications and build schedules.
- Responsible for all design and build schedules.
- Monthly review of company P&L
Education
Bachelor of Science - Mechanical Engineering
Bridgeport Engineering Institute
Bridgeport, CTSkills
- Customer Service
- Staff Training and Development
- Customer Order Management
- Inventory Planning and Management
- Operations Management
- Problem Solving
- Sales driver
Timeline
Sales Manager
West Marine Products
06.2006 - 03.2022
Service Manager
Hitchcock Landmark Marine
01.2003 - 06.2006
Partner, Engineering and Manufacturing Manager
CBC Assembly Automation/Milford Automation Systems
06.1996 - 08.2002
Bachelor of Science - Mechanical Engineering
Bridgeport Engineering Institute