Edmundo Gonzalez
Phoenix,AZ
Summary
Accomplished Bilingual Assistant Manager and Driver with a proven track record in enhancing customer satisfaction and maintaining rigorous safety standards. Excelled at Labor Systems by leveraging strong time management and effective communication skills, significantly optimizing route efficiency and fostering client trust. Demonstrated leadership at McDonald's by improving operational workflows and mentoring staff, contributing to revenue growth and a positive work environment. Hardworking employee who pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
26
26
years of professional experience
Work History
Driver
Labor Systems
Buckeye, AZ
03.2022 - 03.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Coordinated efficient routes to avoid delays and optimize schedules.
Assistant Manager
McDonald's Restaurant
Gila Bend, AZ
12.1997 - 11.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma -
Gila Bend High School
Gila Bend, AZ05.2000
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Punctual and Reliable
- Flexible Schedule
- Safety Protocols
- Schedule Management
- Effective Communication
- Team Collaboration
Timeline
Driver
Labor Systems
03.2022 - 03.2024
Assistant Manager
McDonald's Restaurant
12.1997 - 11.2014
High School Diploma -
Gila Bend High School