Edna Boakye
Lexington,KY
Summary
Highly reliable and motivated, committed to delivering exceptional care to patients and supporting team members. Deeply respectful of others and surroundings, strives to create a positive and inclusive environment. Self-motivated and capable of providing excellent experiences with minimal supervision. Well-known for strong time management skills, dedicated to meeting deadlines and exceeding expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Fountain Community Healthcare Services
Georgetown
06.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Lexington Podiatry
Lexington, KY
04.2023 - 06.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Education
Bachelor Of Applied Arts And Science - Psychology
Kentucky State University
Frankfort, KYMedical Assistant -
Medquest College
Lexington, Ky10.2023
High School Diploma Core 40 -
Warren Central High School
Indianapolis, IN05.2019
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Reliable team player
- Electronic Health Records
- Procedure Assistance
- Compassionate
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Maintaining confidentiality
- Compassionate caregiver
- Appointment Setting
- Insurance Verification
- Medical Records Management
- Patient Care Coordination
- Patient Flow Management
- Sterilization techniques
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Equipment Sterilization
- Medical office administration
- Complex Problem-Solving
- Fluent in Languages
- Trustworthy companion
- Patient Relations
- Professional Bedside Manner
- Payment Collection
- Medical terminology in Languages
- Medical billing and coding
- Valid State driver's license
- Medical Office Management
- Reliable transportation
- Companionship and emotional support
- Patient bathing
- Customer Relationship Management (CRM)
- Conversant in Languages
- Case Management
- Wound care specialist
- pH testing
- Electrocardiographic rhythm recognition
- Patient Feeding
- Dementia and Alzheimer's knowledge
- Type coding
Startdate
08/27/23
Salary
490, biweekly
Employer
Fountain Community Healthcare Services
Personal Information
Title: Employee
Certification
● CPR in adults & infant
● Kentucky Board of Pharmacy
● Typing
● BLS
Languages
Twi
Native or Bilingual
English
Native or Bilingual
References
● Carrie Raguia– Central kentucky kidney center Manger (859-576-2831)
● Dr. Mostafa Amr– Central Kentucky Nephrology & Hypertension ( email: Mostafa.Amr@CentralKYNephrology.com Phone number: (859-221-8922)
● Dr. Stephen Kponyoh- Fountain Health Doctor and Manger(502-542-0964)
Activities
● Church community service
● Woman’s first program
● Baby sitter
● Volleyball manager
● Church camp coordinator
Timeline
Medical Assistant
Lexington Podiatry
04.2023 - 06.2023
Medical Assistant
Fountain Community Healthcare Services
06.2022 - Current
Bachelor Of Applied Arts And Science - Psychology
Kentucky State University
Medical Assistant -
Medquest College
High School Diploma Core 40 -
Warren Central High School