Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edna Diaz

Meadowsplace ,TX

Summary

Bilingual English and Spanish Medical Billing seeking responsible and challenging position that utilizes my education and back ground, expands my knowledge and experience.

Overview

1
1
year of professional experience

Work History

Billing Collector

Bellaire ER
06.2023 - Current
  • Collaborate MD
  • Post payment
  • Appeals
  • Denials
  • Electronic medical records
  • Insurance verification
  • Insurance Eligibility
  • Echo
  • EOBs
  • AR (excel)
  • Registration
  • Correspondence
  • Negotiations with third party
  • Viant
  • Multiplan
  • Naviguard
  • CMR
  • Upload medical charts and send them off to get coded
  • Rebills out claims
  • Take Patient payments
  • Answer phone calls
  • Call insurances to follow up on claims
  • Emails
  • IDR/TDI
  • Scan medical records into the computer


Store Team Leader

Childrens Place Inc.
03.2023 - Current
  • Collaborated with other Store Team Leaders to share best practices and improve overall store performance.
  • Adapted quickly to changing business conditions by adjusting staffing levels or altering operational priorities as needed to maintain productivity levels.
  • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
    • Partners with Store Manager to address an performance concerns with associates
    • Support and participate in all company training and development initiatives
    • Foster a positive work environment and provides direct, objective feedback in a timely manner
    • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
    • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
    • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
    • Represent the company in a professional and positive manner
    • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
    • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
    • Process payroll weekly
    • Modify schedule based on business climate
    • Help maintain a clean, organized, and efficient stockroom, adhering to set policies
    • Ensure Environment (CRE) Standards & Safety requirements are being met

Education

Associates - Medical Coding And Billing

The Collage of Healthcare Professional
08.2023

High School Diploma -

Sharpstown High School
06.2015

Skills

  • Call center experience
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Data Entry
  • Follow-up skills
  • Multitasking
  • Self Motivation

Timeline

Billing Collector

Bellaire ER
06.2023 - Current

Store Team Leader

Childrens Place Inc.
03.2023 - Current

Associates - Medical Coding And Billing

The Collage of Healthcare Professional

High School Diploma -

Sharpstown High School
Edna Diaz