Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Edna Lopez

Hart,MI

Summary

Dynamic professional with a proven track record in enhancing customer experiences at The Antler Bar through effective prioritization and interpersonal communication, resulting in increased repeat business. As a Certified Nursing Assistant at Oakview Medical Care Facility, demonstrated expertise in analytical problem-solving and collaboration, significantly improving patient care while ensuring compliance with HIPAA regulations. Fluent in two languages and adept at thriving in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Server

The Antler Bar
Pentwater , MI
05.2022 - Current
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided exceptional service to high volume of daily customers.
  • Assisted in training new servers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Certified Nursing Assistant

Oakview Medical Care Facility
Ludington, MI
10.2021 - 06.2024
  • Cultivated relationships with patients, caregivers, and healthcare teams to meet care plan objectives.
  • Reported changes in patient condition to registered nurse or physician.
  • Maintained patient privacy by consistently adhering to HIPAA regulations.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.

Education

Some College (No Degree) - Political Science

Ferris State University
Big Rapids, MI

Some College (No Degree) - Criminal Justice

West Shore Community College
Ludington, MI

Skills

  • Analytical Problem Solver
  • Strong Interpersonal Communication
  • Effective Team Contributor
  • Prioritization of Multiple Tasks
  • Bilingual

Timeline

Server

The Antler Bar
05.2022 - Current

Certified Nursing Assistant

Oakview Medical Care Facility
10.2021 - 06.2024

Some College (No Degree) - Political Science

Ferris State University

Some College (No Degree) - Criminal Justice

West Shore Community College
Edna Lopez