Aliza Cuevas

• Operated POS terminals to input orders, split bills and calculate totals.
• Conducted regular inventory checks to maintain adequate levels of necessary supplies.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Responded efficiently to guest inquiries and complaints in a professional manner.

• Shared thorough knowledge of menu items and cooking methods with customers.
• Provided exceptional service to high volume of daily customers.
• Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.

• Greeted customers promptly and responded to questions.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Processed payments accurately and efficiently using a cash register.
• Kept track of inventory levels and restocked shelves as needed.

I quickly progressed in my work as a cashier and was promoted to Catering Coordinator. My tasks included:

• Maintaining records to orchestrate event details, customer requests and billing information.
• Executed scheduling, logistics, and follow-ups with event staff.
• Assisted customers with food selection, inquiries and order customization requests.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Directed food delivery and presentation to maintain catering operations.
• Negotiated contracts with vendors for competitive pricing on services and products.