Edna Momb

• Engaged with customers to identify needs and provide tailored product solutions.
• Developed and maintained strong relationships with key accounts to enhance customer loyalty.
• Utilized CRM software to track sales activities and manage client interactions effectively.
• Collaborated with marketing team to align promotional strategies with sales objectives.
• Answered customers' questions regarding products, prices, and availability.
• Assisted in training new team members on sales processes and best practices.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Managed friendly and professional customer interactions.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
• Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
• Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Attended monthly sales meetings and quarterly sales trainings.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Set and achieved company defined sales goals.
• Trained new employees on customer service, money handling and organizing strategies.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

• Coordinated scheduling for production operations, ensuring optimal workflow and resource allocation.
• Managed communication between departments to streamline project timelines and reduce delays.
• Developed and maintained scheduling databases using advanced software tools for efficiency.
• Analyzed schedule data to identify bottlenecks and recommend process improvements.
• Monitored adherence to schedules, adjusting plans as necessary to meet changing demands.
• Trained new staff on scheduling processes and software usage, enhancing team capabilities.
• Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
• Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
• Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
• Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
• Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
• Coordinated with multiple departments to ensure seamless project execution, reducing delays and increasing efficiency.
• Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
• Tailored scheduling approaches to accommodate unexpected changes, minimizing impacts on project timelines and costs.
• Increased customer service success rates by quickly resolving issues.
• Trained and supervised employees on office policies and procedures.

Supervised other employees, prepped fresh vegetables and made sure we never ran out of foods, prepared our different various styles of hamburgers and hot dogs. Closed on my weeknights but on Saturdays pretty much did everything I did at night.