Edna M Robledo
1421 17th St Cir E, Bradenton, FL ,FL
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
15
15
years of professional experience
Work History
Receptionist
Intercoastal Medical Group
09.2017 - 04.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
Amazon Fulfillment Associate
Amazon
07.2014 - 09.2017
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Front Desk Receptionist
Manatee County Rural Health Services
07.2007 - 05.2014
- Greeted guests at front desk and managed check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Scheduled, coordinated and confirmed appointments and meetings.
Customer Service Representative
Willson Walls, INC
06.2005 - 07.2007
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Palmetto High School
Palmetto, FL05.1999
Skills
- Bilingual (Spanish)
- Organization and Tidiness
- Operational Requirements
- Workflow Optimization
- Computer Proficiency
- Time Management
- Teamwork and Collaboration
- HIPAA Guidelines
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Intercoastal Medical Group
09.2017 - 04.2020
Amazon Fulfillment Associate
Amazon
07.2014 - 09.2017
Front Desk Receptionist
Manatee County Rural Health Services
07.2007 - 05.2014
Customer Service Representative
Willson Walls, INC
06.2005 - 07.2007
High School Diploma -
Palmetto High School
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