Abigail Linan
Menifee,CA
Summary
Highly reliable and customer-focused professional with experience in hospitality, retail, and fast-paced service environments. Skilled in multitasking, handling high-volume workloads, and delivering friendly, efficient support to guests and customers. Strong communication, attention to detail, and customer experience, with a proven ability to stay organized and calm under pressure. Seeking a customer service- oriented role where I can contribute to a positive guest experience.
Overview
7
7
years of professional experience
Work History
Receptionist
Anderson & Associates
04.2025 - 07.2025
- Assisted clients with enrolling in the correct court-mandated DUI programs and communicated all compliance requirements clearly.
- Maintained accurate legal documentation, updated digital/physical files, and audited class attendance to ensure county-regulated compliance.
- Scheduled enrollment appointments and managed class rescheduling while keeping clients on track to meet required deadlines.
- Provided professional front-desk support, handled client questions, and coordinated with staff to resolve documentation or attendance issues.
Receptionist
Vineyard Place Memory Care
01.2024 - 2025
- Serve as the first point of contact for residents, families, and guests, maintaining a warm and professional atmosphere.
- Manage phone calls, appointment scheduling, and front desk communications with accuracy and grace.
- Process administrative paperwork, coordinate tours, and ensure detailed recordkeeping for smooth daily operations.
- Handle sensitive information with care while maintaining a calm, organized, and welcoming environment.
Warehouse Associate
Amazon
01.2022 - 01.2024
- Operated in a fast-paced environment with a strong focus on accuracy, organization, and time management.
- Consistently met performance goals and maintained excellent attention to detail in all order fulfillment tasks.
Spa Host
Glen Ivy Hot Springs
01.2021 - 01.2022
- Delivered exceptional customer service by leading resort tours and conducting engaging video presentations.Managed front desk operations, including guest check-ins.
- Contributed to fast-paced janitorial duties around the resort but especially in bathhouse and laundry.
- Communicated effectively with a diverse clientele, leveraging bilingual Spanish-speaking skills to enhance the guest experience.
- Addressed in-person guests needs promptly and professionally to ensure satisfaction.
- Maintained strong member relationships and delivered personalized support for a seamless, welcoming experience.
Sales Associate
Old Navy
01.2021 - 06.2021
- Assisted customers with finding products, handled fitting room operations, and signed shoppers up for store memberships to drive sales.
- Maintained a clean, organized, and visually appealing sales floor by sorting clothing, restocking items, and upholding merchandising standards.
- Processed online pick-up orders and provided efficient front-of-house customer service during busy retail hours.
- Frequently selected for trailer/shipment days due to speed and accuracy-unpacking, sorting, restocking, and distributing new inventory to the correct departments.
Team Member
KFC/Taco Bell
01.2019 - 01.2021
- Operated the cash register, handled payments accurately, and provided fast, friendly customer service at the front counter and drive thru.
- Prepared and assembled food orders according to company standards while maintaining speed, consistency, and quality.
- Performed janitorial duties such as cleaning dining areas, restrooms, and kitchen stations to meet health and safety guidelines.
- Packaged meals efficiently during high-volume periods and collaborated with team members to keep operations running smoothly.
Education
High School Diploma -
Paloma Valley High
Menifee, CA06-2020
Skills
- Microsoft Office
- Bilingual (Spanish)
- Customer Service
- Attention to Detail
- Time Management
- Phone etiquette
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Anderson & Associates
04.2025 - 07.2025
Receptionist
Vineyard Place Memory Care
01.2024 - 2025
Warehouse Associate
Amazon
01.2022 - 01.2024
Sales Associate
Old Navy
01.2021 - 06.2021
Spa Host
Glen Ivy Hot Springs
01.2021 - 01.2022
Team Member
KFC/Taco Bell
01.2019 - 01.2021
High School Diploma -
Paloma Valley High