Edres Jwanmere
DesMoines,WA
Summary
Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills. Independent Travel Agent offering industry experience. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion.
Overview
19
19
years of professional experience
Work History
Travel Agent
Global Travel Technology
10.2023 - Current
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
English Interpreter
United States Army
07.2004 - 03.2011
- Communicated clearly in written English with internal and external customers.
- Interpreted at appropriate language level of students.
- Facilitated and supported participation and social communication.
- Worked collaboratively to improve operations by offering ideas, identifying issues and respecting team members.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Education
GED -
Highline College
Des Moines, WA01.2021
Skills
- Executive Travel
- Travel Insurance
- Company Guidelines and Procedures
- Travel Arrangements
Timeline
Travel Agent
Global Travel Technology
10.2023 - Current
English Interpreter
United States Army
07.2004 - 03.2011
GED -
Highline College
airtravel.globaltravel.com
airtravel.globaltravel.com specializes in cruises, vacation packages, business travel, group travel, incentive trips, and mor
https://airtravel.globaltravel.com/
airtravel.globaltravel.com specializes in cruises, vacation packages, business travel, group travel, incentive trips, and more.
airtravel.globaltravel.com
airtravel.globaltravel.com specializes in cruises, vacation packages, business travel, group travel, incentive trips, and mor
https://airtravel.globaltravel.com/
airtravel.globaltravel.com specializes in cruises, vacation packages, business travel, group travel, incentive trips, and more.
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