Edrian G. Sanchez Rosa
Garland,TX
Summary
Proven Assistant Manager at Sonics Drive In, adept in fostering team collaboration and enhancing customer satisfaction through effective complaint resolution. Excelled in heavy lifting and package handling efficiency at FedEx:Ground, significantly reducing damage rates. Skilled in adaptable change management and promoting workplace cleanliness, consistently meeting performance and quality expectations.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx:Ground
Dallas, TX
05.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Assistant Manager
Sonics Drive In
Dallas, TX
02.2022 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Emmett J. Conrad
Dallas, TXAccounting
Texas A&M University
College Station, TX05.2029
Skills
- Team collaboration
- Heavy lifting
- Adaptable to change
- Stacking packages
- Loading and unloading
- Truck loading and unloading
- Workplace cleanliness
- Packing boxes
- Sorting packages
- Fragile item handling
Additional Information
Im also study and perform web development, game development, and animation.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Package Handler
FedEx:Ground
05.2024 - Current
Assistant Manager
Sonics Drive In
02.2022 - 05.2022
Emmett J. Conrad
Accounting
Texas A&M University