Edson Daniel Reyes

Dynamic Customer Experience Coordinator at Studio McGee, adept at enhancing service delivery through effective problem analysis and communication. Proven ability to drive customer satisfaction and operational efficiency, leveraging strong organizational skills and a keen attention to detail. Committed to delivering exceptional results in fast-paced environments.

01/01/24, Daniel Reyes has worked with me in my online language school for about 3 years. He helps our students to develop their conversation and pronunciation skills in English. I have been consistently impressed by his proactivity and hard work. For many of our students, speaking English with a native speaker may be challenging but Daniel has made our most fearful students feel comfortable and was able to provide them with enjoyable conversation. He has helped our students to overcome their speaking blocks. Daniel is the only instructor we have who asks to receive the content for his classes earlier, so he has more time to prepare. His proactivity and hard work are noticed not only by me, but by our clients as well. Many of our students have reported that Mr. Reyes is their favorite tutor and informed me that they enjoyed their classes with him because he pays sincere attention to them during classes, listens and is helpful with their questions. I must say that his language skills are also impressive. He is fluent in English, Spanish and Portuguese, so he has been tutoring students from Brazil and Colombia. It is easy to work with Daniel. Another positive trait I would like to mention is his ability to receive constructive feedback and work on it to improve. As with any other job, we have a learning curve, and he has gone through his trainings with ease, being able to embrace change when needed. I recommend him for employment without reservations. Please let me know if you need further information. If you wish to contact me, please do so using WhatsApp or Skype.

• Communication skills
• Extensive Retail and Janitorial Experience
• Team Player
• Attention to Detail
• Trilingual (EN, PT, ES)
• Highly Organized