Edsson Picazo
San Antonio,TX
Summary
Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
CSA
HEB Grocery Store
06.2020 - 07.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Associate of Science - Kinesiology
UTSA
San Antonio, TX05.2026
Skills
- Check Payment Processing
- Cash Handling
- Stocking and Replenishing
- Food and Beverage Pairings
Timeline
Server
Texas Roadhouse
05.2022 - Current
CSA
HEB Grocery Store
06.2020 - 07.2022
Associate of Science - Kinesiology
UTSA
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