Eduardo Alvarez
EL PASO
Summary
Dynamic professional with extensive experience at Texas Roadhouse, excelling in team training and development. Proven ability to enhance operational efficiency and customer satisfaction through effective promotional strategies and adaptable leadership. Skilled in cash handling and inventory management, fostering a culture of continuous learning and engagement among staff.
Overview
3
3
years of professional experience
Work History
Key Holder Supervisor
Texas Roadhouse
01.2023 - Current
- Supervised daily operations, ensuring adherence to service standards and operational procedures.
- Trained and mentored team members on customer service excellence and product knowledge.
- Managed cash handling processes, maintaining accuracy during transactions and end-of-day reports.
- Coordinated inventory management, optimizing stock levels to minimize waste and enhance efficiency.
- Implemented staff scheduling strategies to ensure optimal coverage during peak hours.
Training Coordinator
Texas Roadhouse
01.2023 - Current
- Developed and implemented training programs to enhance employee skills and knowledge retention.
- Coordinated scheduling of training sessions, ensuring resource availability and participant engagement.
- Evaluated training effectiveness through feedback surveys and adjusted content accordingly.
- Collaborated with department heads to identify training needs aligned with organizational goals.
- Facilitated onboarding sessions for new hires, fostering a smooth integration into company culture.
- Organized workshops and seminars, promoting continuous professional development across teams.
- Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
Bartender
Texas Roadhouse
01.2023 - Current
- Crafted cocktails and beverages to meet customer preferences and enhance dining experience.
- Provided exceptional customer service, ensuring guest satisfaction through attentive interactions.
- Maintained cleanliness and organization of bar area to comply with health standards.
- Trained new staff on bartending techniques, drink recipes, and operational procedures.
Education
Biomedical Sciences
The University of Texas At El Paso
El Paso, TX07-2025
Associate of Arts - Multidisciplinary Arts
El Paso Community College
El Paso, TX12-2021
Skills
- Promotional strategies
- Store operations
- Team training and development
- Store operations oversight
- Computer proficiency
- Adaptable to changing demands
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Key Holder Supervisor
Texas Roadhouse
01.2023 - Current
Training Coordinator
Texas Roadhouse
01.2023 - Current
Bartender
Texas Roadhouse
01.2023 - Current
Biomedical Sciences
The University of Texas At El Paso
Associate of Arts - Multidisciplinary Arts
El Paso Community College
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